Hotel Front Desk Representative

3 hours ago


Overland Park, Kansas, United States Hampton Inn Kansas CityOverland Park Full time
Job Summary

We are seeking a highly skilled and professional Hotel Front Desk Agent to provide exceptional service to our guests. The ideal candidate will possess excellent communication skills, a strong work ethic, and a commitment to guest satisfaction.

Key Responsibilities
  • Manage guest information, distribute keys and room assignments, and answer general inquiries
  • Mitigate customer complaints and resolve issues in a timely and professional manner
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Perform regular bookkeeping duties, including updating guest information and recording credit card details
Requirements
  • Previous experience in the hospitality industry, preferably as a hotel front desk agent or guest service specialist
  • Excellent time management skills, organizational skills, and customer service skills
  • Proficiency in Microsoft Office and reservation management systems
  • High school diploma or equivalent required
About Our Company

At Hampton Inn Kansas City/Overland Park, we value our employees and offer a dynamic work environment. We encourage all individuals passionate about excellent service to submit their applications.



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