Front Desk Associate

2 months ago


Overland Park, Kansas, United States Embassy Suites by Hilton Kansas City Overland Park Full time
Job Summary

A reputable hospitality organization, Embassy Suites by Hilton Kansas City Overland Park, is seeking a skilled professional to fill the role of Front Desk/Guest Services. This position offers a competitive hourly compensation between $16 and $21.

Key Responsibilities
  • Manage front office operations to ensure exceptional guest service
  • Supervise front desk staff, providing guidance and support as needed
  • Address guest inquiries and concerns in a professional and courteous manner
  • Generate financial reports and occupancy data to inform business decisions
  • Oversee front desk budget and supplies to maintain efficiency and effectiveness
Requirements
  • 2+ years of experience in office management, preferably in the hospitality industry
  • High school diploma or equivalent (GED) required
  • Strong communication, management, and multitasking skills
  • Prior experience in hospitality, with a minimum of 1 year of service
  • Proficiency in bookkeeping and Microsoft Office tools
About the Company

Embassy Suites by Hilton Kansas City Overland Park is a thriving, full-service hotel known for its high occupancy rates. As a member of our team, you will have the opportunity to work in a stable and dynamic environment, with a focus on delivering exceptional guest experiences.


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