Front Desk Associate

3 hours ago


Overland Park, Kansas, United States Challenger Sports Full time
Job Title: Front Desk Attendant

Challenger Sports is seeking a friendly and professional Front Desk Attendant to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests and ensuring a positive experience for all who visit our facilities.

Key Responsibilities:
  • Provide professional, efficient, and courteous hospitality to guests and team members
  • Anticipate guests' needs and offer services prior to their request
  • Strong communication and interpersonal skills
  • Ability to multitask between guest services and guest satisfaction
  • Answer phones, take messages, and transfer calls
  • Knowledgeable of our facilities and amenities
  • Establish and maintain professional relationships with members and staff
  • Ensure the front desk is clean, maintained, and organized at all times
  • Ability to respond quickly and appropriately to emergency situations
Requirements:
  • High school diploma or equivalent required
  • Strong ability to work independently and in a team setting
  • Ability to adapt to guests' needs and quick special requests
  • Available to work weekends and evenings, and holidays
  • Must hold current CPR certification or obtain it within 60 days of start date
  • Experience in cash handling and credit cards
  • Customer service abilities (one year preferred)
  • Must be authorized to work in the U.S.A.
Physical Abilities:
  • Required to sit, stand, and walk
  • Frequent stooping, bending, pulling, and pushing
  • Ability to lift up to 35 pounds
  • Ability to communicate with guests and other associates, including reading, writing, and speaking
Work Schedule:
  • 20-40 hours per week
  • Day shift and evening shift available
Pay Rate:
  • $12-15/hour

Challenger Sports is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.


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