Hotel Front Desk Representative

10 hours ago


Overland Park, Kansas, United States KMG Hotels Full time
About the Job

We are seeking a highly motivated and customer-focused individual to join our Front Desk team at the Element Overland Park Hotel. As a key member of our team, you will be responsible for ensuring that our guests have an exceptional stay with us.

Key Responsibilities:
  • Provide exceptional customer service to our guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage the front desk operations, including check-in, check-out, and room assignments.
  • Process payments, handle guest complaints, and maintain a high level of accuracy with all transactions.
  • Work collaboratively with other departments to ensure seamless guest experiences.
  • Participate in ongoing training and development to enhance your skills and knowledge.
About KMG Hotels

KMG Hotels is a premier lodging company that owns and operates 21 hotels across various franchises. We are committed to growth, exceeding expectations, and creating an environment where all associates are valued and respected. Our company culture is built on honest business practices, a strong commitment to our associates, and a dedication to providing well-maintained hotels.

We strive to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership, and management. Our growth is built on a strong foundation of hard work, commitment, and the spiritual strength of the KMG family. As a company, we provide increasing financial strength and stability to our stakeholders, including our guests, associates, and owners.



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