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Front Desk Agent

2 months ago

Van, Texas, United States Love's Travel Stops Full time

Job Summary:

We are seeking a skilled Night Auditor to join our team at Love's Travel Stops. As a Night Auditor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.

Key Responsibilities:

  • Greet and Assist Customers: Greet customers as they arrive, speak politely, and assist with their needs.
  • Hotel Information Expertise: Demonstrate a thorough knowledge of hotel information, including room rates, amenities, and services.
  • Computer Operations: Input and retrieve information from the computer system, ensuring accuracy and efficiency.
  • Check-Out Assistance: Assist guests with check-out procedures, answering any questions they may have.

Requirements:

  • Excellent Communication Skills: Possess excellent communication skills, both verbal and written.
  • Attention to Detail: Demonstrate attention to detail, ensuring accuracy and efficiency in all tasks.
  • Team Player: Be a team player, working collaboratively with other staff members to achieve common goals.