Medical Spa Front Desk Coordinator

2 days ago


Van Nuys, California, United States Blue Medi Spa Full time

About Blue Medi Spa

Blue Medi Spa is a result-driven medical aesthetics company that brings together passion and expertise, helping people achieve their best selves. As a company, we strive to offer our clients the best results with the best experience possible.

Our next chapter is one of growth and team building. We are looking for driven individuals with an entrepreneurial spirit. If you are looking for a laid-back career where you can cruise along, this is not for you. This is a fast-paced environment that is challenging but rewarding. If you are excited about joining a growing team and are a forward-thinking, creative problem solver, you have found the right place.

The Job

As a Concierge Team Member, you will be the first and often last contact with all of our clients. Your goal will be to give those clients the best possible experience by providing exemplary customer service. You will take ownership of your work and space, making sure the workplace is ready for success - keeping it on-track, organized, informed, drama-free, and ready for any challenge.

Responsibilities

\u2022 Answering phones and patient outreach
\u2022 Scheduling appointments
\u2022 Checking patients in and out
\u2022 Communicating necessary schedule changes
\u2022 Greeting and interacting with patients and guests in the lobby
\u2022 Excellent customer service both in person and on calls
\u2022 Sales over the phone
\u2022 Customer education
\u2022 Maintaining provider schedule (bookings, downtime, education)

Benefits

\u2022 Competitive compensation with bonus opportunities and paid time off
\u2022 Medical, Dental, and Vision insurance, plus other benefits, and perks
\u2022 Discounted services & products
\u2022 Pay from $22 per hour (DOE)



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