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Front Desk Representative

1 month ago

Van Horn, Texas, United States Palette Hotels Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Manage guest interactions and resolve any issues or concerns in a professional and courteous manner
  • Process guest check-ins and check-outs, including handling room assignments and key cards
  • Respond to guest requests and inquiries in a timely and efficient manner
  • Work closely with other hotel departments to ensure seamless guest experiences
  • Maintain accurate records and reports, including guest information and hotel operations
Requirements
  • Positive attitude and excellent communication skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Flexibility to work a variety of shifts, including days, evenings, and weekends
  • High school diploma or equivalent required; previous hotel experience preferred
What We Offer

At Palette Hotels, we are committed to providing our associates with a positive and supportive work environment. We offer competitive salaries, excellent benefits, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.