Front Desk Receptionist

2 days ago


Van Nuys, California, United States Los Angeles Cancer Network Full time
Job Title: Front Desk Receptionist

The Los Angeles Cancer Network is committed to delivering exceptional care to our patients. We are seeking a highly motivated and organized Front Desk Receptionist to join our team.

Key Responsibilities:
  • Greet patients and visitors, and direct them to the appropriate personnel.
  • Manage patient registration and check-out processes.
  • Collect co-payments and deductibles, and reconcile daily cash reports.
  • Schedule and update patient appointments, blood transfusions, and diagnostic tests.
  • Answer telephone calls and respond to inquiries, and direct callers to the appropriate personnel.
  • Maintain supplies and cleanliness of the front office.
  • Ensure patient confidentiality and maintain accurate records.
  • Provide exceptional customer service and support to patients, families, and staff.
Requirements:
  • Strong verbal and written communication skills.
  • Ability to establish and maintain effective working relationships.
  • Demonstrates exceptional assessment, critical thinking, and customer service skills.
  • Ability to maintain emotional stability and cope with human suffering, emergencies, and other stresses.
  • Ability to seek out resources independently and work collaboratively.
  • Ability to multitask efficiently and prioritize tasks to meet deadlines.
Preferred Qualifications:
  • Medical terminology knowledge, specifically in oncology and hematology.
  • Basic computer knowledge and experience with electronic medical records.
  • Previous experience in an oncology or hematology setting is preferred.


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