Front Desk Agent
7 months ago
Essential Duties and Responsibilities
As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Act in accordance with all security and emergency procedures and manage the instigation of these, as required
- Ensure that all Guest complaints managed, recorded, and resolved promptly
- Support the Night Auditor with all Front Desk and accounting related duties
- Produce nightly reports, as required
- Inform Departments of special requests, early/late departures, room changes and other Guest requests
- Maintain good communication and work relationships in all hotel areas
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Required Skills and Requisites
Job Requirements
Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Flexible work schedule Day Shift and Night Shift
- Two years Front Desk experience
- Knowledge of the hospitality industry
- High level of IT Proficiency
- Able to speak and understand Spanish
Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.
Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
-
Front Desk Agent
5 months ago
Van Horn, United States Palette Hotels Full timeEssential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the...
-
Front Desk Lead
2 days ago
Van Horn, Texas, United States Palette Hotels Full timeJob Description:Holiday Inn Van Horn TX is seeking a Front Desk Lead to oversee the front desk operations and lead a team of front desk staff to deliver exceptional guest experiences.Key Responsibilities:Lead and manage a team of front desk staff, providing guidance and support to ensure seamless guest experiences.Assist in the development and implementation...
-
Front Desk Manager
2 days ago
Van Horn, Texas, United States Palette Hotels Full timePalette Hotels is seeking a motivated and customer-focused Front Desk Manager to join our team in Van Horn, TX. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences from check-in to check-out.Job ResponsibilitiesOversee the day-to-day operations of the front desk, including managing staff and maintaining...
-
Front Desk Operations Manager
2 days ago
Van Horn, Texas, United States Palette Hotels Full timeJob OverviewWe are seeking a highly skilled and motivated Front Desk Supervisor to join our team at Palette Hotels in Van Horn, TX. As a Front Desk Supervisor, you will play a critical role in ensuring that our guests have an exceptional experience from check-in through check-out.
-
Front Desk Service Representative
1 day ago
Van Horn, Texas, United States Palette Hotels Full timeJob Title: Front Desk Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Service Representative. In this role, you will be responsible for providing exceptional service to our guests, responding to their inquiries, and resolving any issues that may arise.Salary: $40,000 - $60,000 per...
-
Front Desk and Audit Expert
2 weeks ago
Van Horn, Texas, United States Palette Hotels Full timeJob Title: Night AuditorDescription:As a Night Auditor at Palette Hotels in Van Horn, TX, you will play a crucial role in maintaining the accuracy and efficiency of our front desk operations. Your primary responsibilities will include registering guests, assigning rooms, and confirming reservations.You will work closely with our front desk and audit teams to...
-
Front Desk Management Professional
2 weeks ago
Van Horn, Texas, United States Palette Hotels Full timeJob OverviewWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Palette Hotels. This is a unique opportunity to work in a dynamic environment where you will be responsible for providing exceptional customer service and leading a team of front office staff.Estimated Salary: $45,000 - $60,000 per yearThe ideal candidate...
-
Front Desk Supervisor
7 months ago
Van Horn, United States Palette Hotels Full timePosition: Front Desk Supervisor - Avid Van Horn, TX Essential Duties and Responsibilities As a Front Desk Supervisor, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A day and night Supervisor contributes to the first impressions of our...
-
Front Desk Supervisor
3 months ago
Van Horn, United States Palette Hotels Full timePosition: Front Desk Supervisor Essential Duties and Responsibilities As a Front Desk Supervisor, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A day and night Supervisor contributes to the first impressions of our Guests and,...
-
Front Desk Administrator
2 days ago
Van Horn, Texas, United States Palette Hotels Full timeAbout the RoleAs a Night Auditor at Palette Hotels, you will play a crucial role in ensuring the smooth operation of our hotel. You will be responsible for managing the front desk during night shifts, handling guest requests, and maintaining accurate records.The estimated salary for this position is $55,000 per year, based on industry standards and...
-
Hotel Guest Service Ambassador
2 days ago
Van Horn, Texas, United States Palette Hotels Full timeWe're seeking a highly skilled and motivated Front Desk Agent to join our team at Palette Hotels.This role offers an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and ensuring a seamless guest experience. As a Front Desk Agent, you'll be responsible for managing front desk operations, handling guest...
-
Front Office Operations Lead
2 weeks ago
Van Horn, Texas, United States Palette Hotels Full timeRole Description: As a Front Desk Supervisor, you will be responsible for leading the front desk team and providing exceptional guest service at Palette Hotels. This is a challenging yet rewarding role that requires strong leadership and communication skills, as well as a deep understanding of the hospitality industry. Key Responsibilities: * Lead the front...
-
Front Desk and Reservations Coordinator
2 days ago
Van, Texas, United States Love's Travel Stops Full timeJob Title: Night AuditorDescription:This role involves working behind the front desk, processing guest check-ins and check-outs, and managing the hotel's front office operations. A successful Night Auditor should have excellent communication skills, attention to detail, and the ability to multitask effectively.Responsibilities:Process guest transactions...
-
Customer Experience Coordinator
2 days ago
Van Horn, Texas, United States Palette Hotels Full timeWe are currently seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Palette Hotels.In this role, you'll have the opportunity to work in a fast-paced environment, providing exceptional customer service and ensuring a seamless guest experience. Your primary responsibility will be to manage front desk operations, handle guest...
-
Hotel Front Office Manager
3 days ago
Van Horn, Texas, United States Palette Hotels Full timeJob Title: Hotel Front Office ManagerAbout the Role:We are seeking a highly motivated and experienced Hotel Front Office Manager to join our team at Holiday Inn Van Horn TX.Key Responsibilities:Manage the front desk operations, ensuring exceptional guest service and maintaining high standards of quality.Supervise and lead a team of front desk staff,...
-
Customer Service Representative
2 days ago
Van Horn, Texas, United States Palette Hotels Full timeJob OverviewWe are seeking a highly skilled and motivated Front Desk Agent to join our team at Palette Hotels. This role is responsible for delivering exceptional customer service, ensuring seamless guest experiences, and maintaining the highest standards of professionalism.
-
Guest Experience Coordinator
2 days ago
Van Horn, Texas, United States Palette Hotels Full timeAbout the RoleThis is an exciting opportunity for a results-driven individual to join our dynamic team. As a Front Desk Agent, you will play a critical role in creating memorable experiences for our guests. If you possess excellent problem-solving skills, a strong work ethic, and a passion for hospitality, we encourage you to apply.
-
Hotel Front Desk Associate
3 weeks ago
Van, Texas, United States Loves Travel Stops & Country Store Full time**Job Summary:**We are seeking a motivated and detail-oriented Hotel Front Desk Associate to join our team. As a key member of our hotel staff, you will be responsible for providing exceptional customer service, handling front desk operations, and maintaining a clean and welcoming environment for our guests.Key Responsibilities:Welcome and assist guests in a...
-
Grooming Salon Front Desk Associate
6 days ago
Van Nuys, California, United States WASH MY DOG VAN NUYS LLC Full timeJoin our dynamic team as a Front Desk Associate at WASH MY DOG VAN NUYS LLC in Van Nuys, California, and take advantage of this exciting opportunity to grow your career while making a difference in the lives of pets and their owners.About the PositionIn this pivotal role, you will be responsible for overseeing front desk operations, managing appointments,...
-
Medical Front Desk Associate
6 days ago
Van Nuys, California, United States Prohealth Advanced & Imag Full timeJob OverviewWe are seeking a highly organized and professional Medical Front Desk Associate to join our team at Prohealth Advanced & Imag in Sherman Oaks. This role is responsible for providing exceptional customer service to patients, scheduling appointments, managing patient records, and ensuring the smooth operation of the front desk.Key...