Front Desk Supervisor
1 month ago
We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Avid Hotel Van Horn. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.
Key Responsibilities- Manage front desk operations, including check-in, check-out, and guest services
- Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner
- Supervise and train front desk staff, ensuring they meet high standards of customer service and operational efficiency
- Monitor and maintain front desk systems, including PMS and other software
- Collaborate with other departments, including housekeeping, food and beverage, and maintenance, to ensure seamless guest experience
- Ensure compliance with hotel policies, procedures, and regulatory requirements
- 2+ years of experience in a front desk or supervisory role in the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of hotel operations, including front desk, housekeeping, and food and beverage
- Ability to train and develop front desk staff
At Palette Hotels, we are committed to providing exceptional hospitality experiences for our guests. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.
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