Front Desk Supervisor

2 days ago


Van Horn, Texas, United States Palette Hotels Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Avid Hotel Van Horn. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.

Key Responsibilities
  • Manage front desk operations, including check-in, check-out, and guest services
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner
  • Supervise and train front desk staff, ensuring they meet high standards of customer service and operational efficiency
  • Monitor and maintain front desk systems, including PMS and other software
  • Collaborate with other departments, including housekeeping, food and beverage, and maintenance, to ensure seamless guest experience
  • Ensure compliance with hotel policies, procedures, and regulatory requirements
Requirements
  • 2+ years of experience in a front desk or supervisory role in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of hotel operations, including front desk, housekeeping, and food and beverage
  • Ability to train and develop front desk staff
About Us

At Palette Hotels, we are committed to providing exceptional hospitality experiences for our guests. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.


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