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Parts Sales Operations Coordinator

2 months ago

Des Moines, Iowa, United States TEC Equipment Full time
Position Overview

We are seeking a motivated and detail-oriented individual to join our team as a Parts Sales Operations Coordinator. This role is essential in enhancing and expanding our truck parts sales operations.

About TEC Equipment

TEC Equipment, with its headquarters in Portland, Oregon, operates over 30 locations across the Western United States. We pride ourselves on delivering exceptional service and a diverse inventory, including heavy-duty trucks and trailers from leading manufacturers.

Key Responsibilities
  • Gain a comprehensive understanding of the sales order workflow from customer purchase through to part delivery.
  • Assist in mapping the entire parts ordering process to enhance efficiency.
  • Identify and strategize routes for Outside Parts Sales.
  • Compile reports to analyze sales performance and trends.
  • Engage with existing customers to understand their needs and ensure satisfaction throughout the sales process.
  • Collaborate with internal teams to achieve shared objectives.
  • Develop and implement customer service surveys to gather feedback.

Qualifications
  • Exceptional organizational skills with a keen eye for detail.
  • A proven ability to foster and maintain customer relationships.
  • Strong time management capabilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office, particularly Excel.
  • A valid driver's license and the ability to meet insurance criteria.

Compensation and Benefits

The compensation for this role ranges from $20.00 to $24.00 per hour. TEC Equipment offers a comprehensive benefits package that includes:
  • Medical, dental, and vision plans.
  • 401(k) retirement savings plan with company contributions.
  • Life and disability insurance.
  • Employee Assistance Program (EAP).
  • Education assistance and paid holidays.