Sales Coordinator

3 days ago


West Des Moines, Iowa, United States Arbor Lodging Full time
Job Summary

Arbor Lodging is a leading hotel investment and management company seeking a highly skilled Sales Coordinator to join our team. As a Sales Coordinator, you will play a critical role in supporting our sales and marketing efforts, ensuring seamless guest experiences, and maintaining brand standards.

Key Responsibilities
  • Assist clients with reservations and booking through our hotel database, ensuring accurate and efficient processing.
  • Create group bookings, manage rooming lists, and handle changes to meet client needs.
  • Provide exceptional customer service, responding to client inquiries and requests in a timely and professional manner.
  • Collaborate with the sales team to develop and implement sales strategies, maximizing revenue and guest loyalty.
Requirements
  • At least 2 years of experience in hotel front desk or reservations, with a strong understanding of hotel operations and customer service principles.
  • Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong computer skills, with proficiency in hotel database systems and software.
Benefits
  • Competitive salary and annual review opportunities.
  • 401k program with company match and additional benefits.
  • Opportunities for growth and development within the company.
Arbor Lodging's Guiding Principles

At Arbor Lodging, we are committed to fostering a culture of integrity, accountability, and excellence. Our guiding principles include:

  • Do the Right Thing - Operate with integrity and honesty in all aspects of our business.
  • Lead with Heart - Demonstrate kindness, passion, and hospitality in all interactions.
  • Be Accountable - Take ownership of our actions and deliver results.
  • Aim Higher - Strive for excellence and continuous improvement.
  • Celebrate Differences - Embrace diversity and respect individual opinions and ideas.

Arbor Lodging is an equal employment opportunity employer, committed to diversity and inclusion in the workplace.


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