Sales Coordinator

4 weeks ago

Des Moines, Iowa, United States Crescent Services Full time
Job Summary:

This Sales Coordinator role is an exciting opportunity to join our team at Crescent Hotels & Resorts. As a Sales Coordinator, you will be responsible for providing exceptional customer service and support to our clients and internal teams. You will be the liaison between our Sales Managers and clients, taking booking inquiries and preparing necessary paperwork. You will also be responsible for preparing event documentation, coordinating with sales and hotel departments, and ensuring consistent, high-level service throughout the event phases. Additionally, you will use various software packages to enter data, produce contracts, and correspondence. You will be the point of contact for clients and will be responsible for answering phone calls, responding to inquiries, and directing caller requests. You will also be responsible for distributing documents to appropriate persons and locations, and transporting documents to offices, mailrooms, and other locations throughout the hotel building. You will be an integral part of our team and will be responsible for ensuring that all arrangements, including upgrades, are handled properly. You will also be responsible for organizing, filing, and retrieving documents in appropriate binders to maintain essential records used in the department operation. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this Sales Coordinator role.

**Responsibilities:**

* Provide exceptional customer service and support to clients and internal teams
* Liaise between Sales Managers and clients
* Prepare event documentation and coordinate with sales and hotel departments
* Use various software packages to enter data, produce contracts, and correspondence
* Answer phone calls, respond to inquiries, and direct caller requests
* Distribute documents to appropriate persons and locations
* Transport documents to offices, mailrooms, and other locations throughout the hotel building
* Ensure that all arrangements, including upgrades, are handled properly
* Organize, file, and retrieve documents in appropriate binders

**Requirements:**

* Ability to communicate in English
* Two years' experience in a hotel setting
* Previous hotel sales experience preferred
* Maintain a professional appearance and manner at all times

**Equal Opportunity Employer:**

Crescent Hotels & Resorts is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.

**Why Work for Us:**

At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences. We are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. We believe that by examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

**How to Apply:**

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this Sales Coordinator role. Please submit your application, including your resume and a cover letter, to [insert contact information].

**Note:**

We are committed to providing a safe and healthy work environment for all employees. We require all employees to adhere to our company's policies and procedures, including our attendance and punctuality policies.

**Disclaimer:**

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

**Language:**

English

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