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Customer Sales Representative

4 weeks ago

Des Moines, Iowa, United States Genuine Parts Company Full time
About the Role:

Genuine Parts Company is seeking a highly motivated and results-driven Customer Sales Representative to join our NAPA sales team. As a key member of our team, you will be responsible for driving growth and sales in our company-owned NAPA Auto Parts stores, promoting our entire line of products and services to wholesale customers, and developing strategic plans to increase sales and customer satisfaction.

Key Responsibilities:
  • Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
  • Promote the entire line of NAPA products and programs to wholesale customers
  • Work with local store managers to develop plans to increase sales and proactively initiate, contact, manage, and develop leads on a local basis
  • Identify specific needs of customers and align solutions with NAPA's offerings
  • Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
  • Engage customers and keep them connected through all of NAPA's eSales programs
  • Maintain customer satisfaction and provide strong customer service, including solving customer problems, complaints, and questions in person or by telephone
Requirements:
  • Prior experience in a retail store or outside sales
  • 2+ years of experience in a customer-focused role and the ability to perform in a quota-driven environment
  • Understand and demonstrate basic selling skills, such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale, and account maintenance
  • Capability to present information in group meetings
  • Valid driver's license with no more than 2 moving violations in the last 4 years required
What We Offer:
  • Base salary plus commission
  • Vehicle and cell phone allowance
  • Outstanding health benefits and 401(k) plan
  • Stable company with a family feel
  • Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team