Administrative Coordinator
5 days ago
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Families Together of Orange County. The successful candidate will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office, and enhancing the patient experience.
Key Responsibilities- Manage internal and external referrals, ensuring timely responses and connections to services
- Assist in the management of the Imaging Center waitlist by outreach to patients, scheduling intakes as necessary, and providing weekly updates to the manager
- Support the eligibility specialist by gathering updated patient demographic information and verifying patient insurance
- Assist in determining patient copays and collecting copays
- Coordinate transportation for patients and perform administrative duties such as scheduling appointments and confirming appointments
- Provide administrative support to providers, including scheduling follow-up appointments and providing referrals to patients
- Confirm all imaging appointments and follow up with missed appointments, no-shows, and cancellations
- Oversee provider schedules to ensure maximum productivity
- Secure patient information and maintain patient confidentiality by completing and safeguarding medical records and other patient health information
- Maintain a safe, secure, and healthy work environment by following agency standards and procedures and complying with legal regulations
- Represent the organization in a professional manner
- High school diploma or equivalent required; Associate's degree or vocational school training preferred
- 3 years' experience in a medical office setting; experience with payroll is a plus
- Strong computer skills, including Microsoft Office and database management
- Excellent written and verbal communication skills
- Ability to work effectively with coworkers and manage multiple tasks and priorities
- Bilingual in Spanish required
Families Together of Orange County is a proud equal opportunity employer. We do not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.
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