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Clinical Operations Manager

2 months ago

Westminster, California, United States Clarvida - California Full time
About the Role

We are seeking a highly skilled and experienced Site Supervisor to join our CalWORKs Behavioral Health Services Team at Clarvida - California. As a Site Supervisor, you will be responsible for overseeing the day-to-day operations of our mental health clinic, providing administrative and clinical supervision to staff, and ensuring compliance with company policy and government regulations.

Key Responsibilities
  • Oversee all aspects of clinical services, including individual, family, and group therapies, discharge planning, and phone contacts with parents and referral sources.
  • Consult with superiors on a regular basis to keep them informed on program performance and needs.
  • Facilitate regular meetings to ensure staff is well-informed and provide treatment team leadership.
  • Provide direct client care as assigned, which may include individual, family, group therapies, discharge planning, and phone contacts with parents and referral sources.
  • Coordinate with outside clinicians, medical director, and/or nurse regarding client treatment issues, professional consultations, or medication evaluations.
  • Complete and submit required reporting, including Quality Assurance reports.
  • Complete utilization reviews on program clients and document appropriately.
  • Collaborate with Program Director for the establishment of clinical program content and delivery of service.
  • Audit client charts regarding clinical documentation.
  • May provide consultation/education to community service clubs, organizations, human service agencies, hospitals, and various county departments.
  • Participate in program development and interact with other staff regarding difficult cases and psychiatric emergencies.
  • Maintain and ensure HIPAA, ethical standards, and professional boundaries with all staff and clients.
  • Responsible for adhering to department budget and may participate in development of such.
  • Perform administrative functions consistent with the needs of the program.
  • Participate in program staff and planning meetings as required.
  • Other duties as assigned or necessary to support your department and/or the company.
Recovery Requirements
  • Provide the best customer care possible.
  • Identify and build upon the strengths of consumers, coworkers, and the communities we serve.
  • Support consumers' steps towards Recovery and Wellness.
  • Create an organizational culture that respects and celebrates the diversity of our consumers.
  • Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry.
  • Research and utilize our industry's best practices and analyze our own services to ensure the best possible outcomes.
Education/Licensing Requirements
  • Master's degree in Social Work, Psychology, Counseling, or a related field, or Ph.D. or Psy.D. in Psychology from an accredited college or university.
  • Must be a licensed LCSW, MFT, or licensed by the appropriate Board as a Clinical Psychologist to practice independently at the highest level possible. Licensed for two years preferred.
  • Proof of: valid CA driver's license, valid auto insurance coverage, and proof of education are required.
Requirements
  • Minimum of five years of experience with inpatient, outpatient, and/or mental health care and two years post-licensure experience required.
  • Must have direct clinical and case management experience, group leadership experience, and knowledge regarding rehabilitation philosophy.
  • Short Doyle knowledge preferred and First Aid Certification may be required.
  • Strong clinical and interpersonal skills, ability to lead and direct work of others, and excellent written and verbal communication skills.
  • Intermediate level PC skills required.
  • Excellent organizational skills, interpersonal skills, computer skills, and communication skills are a must.
  • Ability to effectively prioritize and manage time.