Store Operations Manager
7 days ago
About Lolli & Pops
Lolli & Pops is a dynamic and fast-paced retail company that specializes in creating a unique and engaging experience for our guests. We are passionate about spreading joy and optimism through our products and services.
Job Summary
We are seeking a highly motivated and experienced Service Lead to join our team. As a Service Lead, you will be responsible for driving store-level financial and operational results, leading a team of sales associates, and ensuring that every guest has a positive and inspiring experience.
Key Responsibilities
- Monitor and analyze store performance data to identify areas for improvement and implement strategies to achieve store targets.
- Lead and motivate a team of sales associates to achieve sales and customer service goals.
- Develop and implement effective training programs to enhance product knowledge and sales skills.
- Assist in maintaining visual and merchandising standards, ensuring a clean and organized store environment.
- Enforce company policies and procedures, ensuring compliance with all operational directives.
- Collaborate with the Store Manager to achieve business objectives and drive sales growth.
Requirements
- Exceptional leadership and interpersonal skills, with the ability to motivate and inspire a team.
- Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement effective solutions.
- Excellent communication and customer service skills, with the ability to build strong relationships with guests and colleagues.
- Ability to lift up to 25 pounds and work in a fast-paced retail environment.
- Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A fun and dynamic work environment with a passionate and dedicated team.
- A 20% discount on all Lolli & Pops products.
Equal Opportunity Employer
Lolli & Pops is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. We are committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
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