Retail Operations Supervisor
2 weeks ago
Position Overview: The Retail Operations Supervisor plays a pivotal role in ensuring an exceptional customer experience while managing store operations for a leading brand in the retail sector. This individual is responsible for overseeing team dynamics, inventory management, and maintaining a visually appealing store environment.
Key Responsibilities:
- Deliver outstanding customer service by embodying the brand's values and fostering a welcoming atmosphere.
- Assist the Store Manager in daily operational tasks, including staff scheduling, training, and performance management.
- Lead the team in executing opening and closing procedures, ensuring compliance with visual merchandising standards and inventory controls.
- Provide guidance and support to team members, prioritizing tasks and resolving customer issues effectively.
- Enhance team performance through coaching and development, focusing on customer engagement and satisfaction metrics.
- Manage inventory levels and uphold the store's visual presentation to reflect brand standards.
- Conduct regular training sessions to keep the team informed about product knowledge and service excellence.
- Collaborate with management on product launches and promotional events, ensuring successful execution and staff preparedness.
- Ensure adherence to operational policies and procedures, including payroll management and compliance with labor regulations.
Qualifications:
- A minimum of 3 years of experience in retail management or a related field.
- Proven ability to lead and motivate a diverse team in a fast-paced environment.
- Strong organizational skills with a keen attention to detail.
- Excellent communication and interpersonal skills.
- Experience with inventory management and operational compliance.
Compensation and Benefits: The position offers a competitive salary range, along with a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development.
About Acosta Sales & Marketing: Acosta is a leading sales and marketing agency dedicated to providing innovative solutions for top brands across various retail channels. We pride ourselves on our commitment to excellence and our ability to adapt to the ever-changing retail landscape.
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