Regional Retail Operations Manager

2 weeks ago

Oak Brook, Illinois, United States Lolli & Pops Full time
Job Overview

Location
Oakbrook Center - Oakbrook, IL

Employment Type
Full Time

Compensation
$50,000 - $55,000.00 per month

Position Summary

Retail Operations Regional Manager

Joining our team will be a delightful experience

At Lolli & Pops, we understand that candy represents more than just a treat; it embodies expressions of gratitude, love, and celebration. At its core, candy embodies joy and optimism.

We foster a positive workplace culture, a dynamic environment, and, of course, a generous discount on our delightful products. We pride ourselves on being a Company of Firsts and are honored to be a first-job employer.

The Regional Manager will oversee a designated cluster of retail locations and will be responsible for executing business strategies, enhancing sales performance, exemplifying exceptional customer service, and nurturing Store Managers and their teams.

KEY RESPONSIBILITIES:

Ensure the effective management of the Regional Manager's primary store.
  • Guarantee precise operations and adherence to all protocols within the primary store, including working on-site two days each week.
  • Foster a supportive and collaborative work atmosphere through team building and motivation.
  • Guide and develop Service Leads to consistently deliver outstanding guest service.
Supervise the execution of business strategies to drive sales growth and identify opportunities for improvement.
  • Ensure Store Managers are equipped with the necessary tools and training to manage inventory effectively.
  • Recommend and oversee the inventory of display and merchandising materials.
  • Ensure all locations are maintained to high standards (e.g., maintenance expectations are met).
  • Develop and maintain strong customer relationships.
  • Work within budget constraints for all district meetings and staffing needs.
  • Ensure timely submission of documentation to the corporate office (expense reports, time cards, etc.).
  • Monitor location expenses to ensure compliance with guidelines.
  • Analyze performance metrics and develop strategies for improvement.
  • Create an environment focused on achieving sales and profit objectives.
  • Manage time effectively, prioritize tasks, and delegate responsibilities to meet goals.
Develop and nurture current and future staff to exceed expectations through training and development.
  • Provide regular, constructive feedback to Store Managers and teams regarding their performance.
  • Offer ongoing training to empower Store Managers to operate their businesses effectively.
  • Maintain a supportive and collaborative work environment through team building and motivation.
  • Set the standard for excellent internal and external customer service and support all service objectives.
Recruit and hire talent that meets our standards.
  • Recruit and select management and staff who meet our guest satisfaction standards.
  • Develop new teams to ensure competence in their roles.
MINIMUM QUALIFICATIONS:
  • College Degree or equivalent work experience required.
  • 3-5 years of management experience, with previous multi-store management preferred.
  • Strong analytical and interpretive skills; capable of training and coaching employees.
  • Proven track record in driving sales growth and meeting established sales and staffing goals.
  • Excellent communication, leadership, and organizational skills; comfortable managing and supervising staff.
  • Ability to coach, mentor, and motivate other managers and staff; strong collaboration skills.
  • Exceptional interpersonal and communication skills; ability to build and maintain relationships.
  • Willingness to travel between assigned locations; valid driver's license required.
  • Self-motivated with strong prioritization and delegation skills.
  • Effective time management skills.
  • Consistently exercise good judgment.
  • Creative mindset to develop innovative ideas for business growth.
  • Ability to manage budgets effectively.
  • Results-oriented attitude.
Our company values are paramount to us. We are:

Guest-Centric - our guests are at the core of everything we do.

Collaborative - we are a joyful blend of unique individuals working together.

Agile - we are flexible and open to change to achieve excellence.

Authentic - we honor what is real and provide heartfelt feedback.

Committed to Improvement - we strive for continuous enhancement.

We look forward to meeting you

We are an equal opportunity employer and welcome all qualified individuals. We consider all candidates - including minorities, women, veterans, and individuals with disabilities, regardless of sexual orientation or gender identity.

  • Retail Operations Supervisor

    2 weeks ago

    Oak Brook, Illinois, United States Acosta Sales & Marketing Full time

    Position Overview: The Retail Operations Supervisor plays a pivotal role in ensuring an exceptional customer experience while managing store operations for a leading brand in the retail sector. This individual is responsible for overseeing team dynamics, inventory management, and maintaining a visually appealing store environment.Key Responsibilities:Deliver...

  • Retail Operations Supervisor

    2 weeks ago

    Oak Brook, Illinois, United States Acosta Sales & Marketing Full time

    The Retail Operations Supervisor is a results-oriented professional responsible for fostering an exceptional shopping experience and a "customer-centric" atmosphere within the retail environment for a globally recognized brand. This role entails overseeing associate management within the retail sector, which includes recruitment, training, mentoring,...

  • Retail Operations Supervisor

    2 weeks ago

    Oak Brook, Illinois, United States Acosta Sales & Marketing Full time

    The Retail Operations Supervisor is a results-oriented professional tasked with fostering an exceptional customer experience and cultivating a "customer-first" atmosphere within the retail environment for a globally recognized brand. This role encompasses key responsibilities in team leadership within the retail sector, including recruitment, training,...

  • Retail Operations Supervisor

    2 weeks ago

    Oak Brook, Illinois, United States Acosta Sales & Marketing Full time

    The Retail Operations Supervisor is a results-oriented professional responsible for fostering an exceptional customer experience and cultivating a "consumer-first" atmosphere within the retail environment of a globally recognized brand. This role encompasses various responsibilities related to team management, including recruitment, training, coaching,...

  • Assistant Store Manager

    1 day ago

    Oak Brook, Illinois, United States Abercrombie and Fitch Co. Full time

    Job DescriptionThe Assistant Manager is a key role that combines business acumen, operational expertise, and leadership skills to drive sales growth, improve customer satisfaction, and foster a positive work environment.Key Responsibilities:Customer Experience: Provide exceptional customer service, ensuring a seamless shopping experience and addressing...

  • Golf Shop Operations Manager

    2 weeks ago

    Oak Brook, Illinois, United States Butterfield Country Club Full time

    Golf Shop Retail Operations ManagerABOUT BUTTERFIELD COUNTRY CLUB:Location: Oak Brook, IL | Established in 1920, Butterfield Country Club offers its members and their families exceptional golf, social, and athletic amenities. Our 27-hole Championship Golf Course provides an inviting experience with meticulously maintained fairways and fast greens, catering...

  • Store Operations Manager

    5 days ago

    Oak Brook, Illinois, United States Lolli and Pops Full time

    About Lolli & PopsLolli & Pops is a dynamic and fast-paced retail company that specializes in creating a unique and engaging experience for our guests. We are passionate about spreading joy and optimism through our products and services.Job SummaryWe are seeking a highly motivated and experienced Service Lead to join our team. As a Service Lead, you will be...

  • Retail Sales Specialist

    2 weeks ago

    Oak Brook, Illinois, United States Erik's Bike Shop Inc Full time

    Position OverviewBecome a valued member of Erik's Bike Shop as a Retail Sales SpecialistThe Retail Sales Specialist is essential in delivering exceptional customer experiences, sharing product insights, and enhancing sales outcomes within our retail environment.Key Responsibilities:Clearly articulate and showcase products to customersMeet individual sales...

  • Retail Sales Team Leader

    2 weeks ago

    Oak Brook, Illinois, United States Vuori, Inc. Full time

    Company OverviewVuori is transforming the athletic apparel industry by creating garments that are not only functional for movement and exercise but also stylish enough for everyday wear. Our designs are inspired by the vibrant coastal lifestyle of California, blending fitness, creativity, and life seamlessly. We strive to motivate individuals to embrace all...

  • Retail Sales Team Leader

    2 weeks ago

    Oak Brook, Illinois, United States Vuori, Inc. Full time

    Company OverviewVuori is transforming the athletic apparel industry by creating clothing that is not only functional for movement and exercise but also stylish enough for everyday wear. Our designs are inspired by the vibrant coastal lifestyle of California, blending fitness, creativity, and daily life. We strive to motivate individuals to embrace all...

  • Retail Sales Specialist

    2 weeks ago

    Oak Brook, Illinois, United States Tapestry Full time

    Job Title: Seasonal AssociateCompany Overview: Tapestry is a global leader in the luxury fashion industry, known for its commitment to quality and craftsmanship. We design and market a diverse range of lifestyle products that reflect our brand's values and aesthetics.Primary Objective: The ideal candidate will utilize their retail expertise to enhance the...

  • Retail Brand Advocate

    1 week ago

    Oak Brook, Illinois, United States CD Peacock Oakbrook Center Full time

    CD Peacock Brand Advisor Job OverviewThe role of a CD Peacock Brand Advisor (CBA) is integral to the success of a designated brand or business unit within a retail environment. CBAs are committed to meeting sales objectives, delivering outstanding customer service, and ensuring operational excellence within their specific brand's area. They serve as the face...

  • Luxury Retail Sales Associate

    2 days ago

    Oak Brook, Illinois, United States Longchamp Corporation Full time

    Job Summary:We are seeking a highly skilled Luxury Retail Sales Associate to join our team at Longchamp Corporation. As a key member of our sales team, you will be responsible for providing exceptional customer service, generating sales, and maintaining a high level of product knowledge.Key Responsibilities:Customer Service: Greet and assist customers in a...

  • Retail Sales Associate

    5 days ago

    Oak Brook, Illinois, United States Fabletics Full time

    About the RoleFabletics is seeking a highly motivated and customer-focused Store Associate to join our team at Oak Brook, IL location. As a Store Associate, you will be responsible for providing an exceptional retail store experience to our customers.Key ResponsibilitiesEmbody our company culture and values, providing insight to customers on how to live...

  • Retail Sales Supervisor

    2 weeks ago

    Oak Brook, Illinois, United States The J Group Full time

    Our Brand : The J Group is a distinguished omnichannel retailer recognized for its commitment to providing exceptional women's apparel. Our brand embodies a thoughtful and inspired style that resonates with confident women who embrace life with joy and purpose. With over 280 locations nationwide and a comprehensive e-commerce platform, we strive to...

  • Financial Operations Manager

    1 week ago

    Oak Brook, Illinois, United States Lincoln Military Housing Full time

    OverviewIf you are passionate about creating a welcoming environment, you will thrive at Lincoln Military Housing. Whether you are embarking on your career or advancing in your professional journey, we are committed to helping you discover your ideal role. Lincoln Military Housing is a comprehensive residential property management firm with a rich history in...

  • Market Director

    3 days ago

    Oak Brook, Illinois, United States TBWA\Chiat\Day Full time

    About the RoleWe are seeking a highly skilled and experienced Market Leader to join our team at Lucid. As a Market Leader, you will be responsible for leading the overall performance and outbound marketing efforts of the local or regional market.Key ResponsibilitiesLead the overall performance and outbound marketing efforts of the local or regional...

  • Retail Operations Supervisor

    1 week ago

    Oak Park, Illinois, United States Hired In Michigan Employment Agency Full time

    Job OverviewWe are in search of a detail-oriented and seasoned Retail Operations Supervisor to manage all facets of our retail store functions. The ideal candidate will possess a robust background in accounts receivable management, retail stock oversight, and financial record-keeping. This position demands the capability to juggle various responsibilities...

  • Retail Operations Supervisor

    2 weeks ago

    Oak Park, Illinois, United States Batteries Plus Bulbs Full time

    $1000 Hiring Bonus Retail Operations SupervisorBatteries Plus Bulbs, the leading and rapidly expanding franchise in batteries and light bulbs, is in search of a customer-oriented Retail Operations Supervisor to support the Store Manager and team members in meeting sales targets and ensuring smooth store operations. If you are looking for a fresh career path,...

  • Retail Operations Supervisor

    1 week ago

    Oak Park, Illinois, United States Hired In Michigan Employment Agency Full time

    Job OverviewWe are looking for a detail-oriented and skilled Retail Operations Supervisor to manage the various functions of our retail establishment. The successful candidate will possess a solid foundation in accounts receivable management, retail stock oversight, and financial record-keeping. This position demands proficiency in multitasking while...