Walgreens Clinic Medical Office Coordinator

2 weeks ago

Oshkosh, Wisconsin, United States 238 Aurora Quick Care LLC Full time

Position Overview

The Medical Office Assistant (MOA) plays a crucial role in delivering a wide range of clinical, administrative, and coordination services to ensure efficient and high-quality patient care within the Advocate/Aurora Clinics located in Walgreens. This position is ideal for individuals with backgrounds as Patient Service Representatives (PSR), Certified Nursing Assistants (CNA), or Medical Assistants (MA) seeking a more independent and engaging role. New graduates in the CNA and Medical Assistant fields are encouraged to apply.

  • Provide care to patients in local neighborhoods and communities.
  • Facilitate innovative healthcare delivery within a retail clinic environment.
  • Receive comprehensive on-the-job training.
  • Starting compensation is $21.05 per hour.

Work Schedule: Per diem / as needed.

Key Responsibilities

  • Assist in clinical and administrative tasks for both remote and in-person Advanced Practice Clinicians at the Advocate/Aurora Clinics.
  • Manage the patient registration process, including documenting demographics, processing insurance and copays, and scheduling appointments in the electronic medical record system.
  • Oversee waiting room management and patient rooming procedures.
  • Conduct vital signs assessments and point-of-care testing for patients.
  • Monitor and manage inventory of clinical and office supplies.
  • Foster collaborative relationships with colleagues, Advanced Practice Clinicians, Walgreens management, and leadership to enhance patient care delivery.
  • Maintain a safe, organized, and professional clinic environment.
  • Demonstrate knowledge and skills necessary to provide age-appropriate care, understanding the principles of growth and development across the lifespan.

Qualifications

Licensure/Certification: Basic Life Support (BLS) for Healthcare Providers certification is required within 21 days of hire.

Education: High School Diploma or equivalent is mandatory.

Experience: A minimum of one year in a clinical or customer service setting is preferred.

Skills and Abilities

  • Strong communication skills, both written and verbal, with the ability to build rapport and maintain professional relationships with patients and team members.
  • Proficient in computer skills, including electronic medical records, typing, and navigating a Windows operating system.

Physical Requirements and Work Environment

  • Availability to work rotating weekends.
  • Willingness to travel between care sites as needed.
  • Flexible working hours.
  • Ability to perform physical tasks, including lifting supplies and moving equipment.
  • Manual dexterity for operating assessment devices and entering data into electronic medical records.

This job description outlines the general nature and level of work expected from the incumbent. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required for the position. The incumbent may be required to perform other related tasks as necessary.

About Aurora Quick Care LLC

Aurora Quick Care LLC is dedicated to providing high-quality healthcare services and is committed to improving patient outcomes through innovative care delivery models. We prioritize equitable care for all and are involved in numerous community benefit initiatives.

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