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Clinical Support Specialist

2 months ago


Oshkosh, Wisconsin, United States 191 Aurora Medical Center of Oshkosh, Inc. Full time
About the Role

We are seeking a highly skilled Medical Assistant or Licensed Practical Nurse to join our team at 191 Aurora Medical Center of Oshkosh, Inc. This is a part-time position that requires a strong commitment to delivering exceptional patient care and supporting our healthcare team.

Key Responsibilities
  • Prepare and room patients for exams by obtaining vital signs and gathering/documenting/updating pertinent health information.
  • Perform laboratory procedures using principles of aseptic technique and standard precautions/infection control guidelines.
  • Assist physicians/advanced practice clinicians with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
  • Administer routine medications under physician/APC orders or medical group approved standing orders/protocols.
  • Follow through with necessary procedure or test requests, pre-approved care algorithms, new appointment times and referrals to other facilities or services.
  • Communicate with physicians/APC and other members of the healthcare team to ensure smooth clinic flow and adjust as necessary.
  • Effectively communicate accurate and timely information with patients.
Requirements
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
  • Demonstrates customer service skills that support a positive patient experience.
Working Conditions
  • Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
  • Unique patient lifting/movement situations will be assessed on a case-by-case basis.
  • Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
About Us

191 Aurora Medical Center of Oshkosh, Inc. is a leading healthcare provider in the region, committed to delivering high-quality patient care and exceptional service. We are part of a larger healthcare system that serves nearly 6 million patients and is recognized for its expertise in cardiology, neurosciences, oncology, pediatrics, and rehabilitation.