Client Operations Specialist

2 weeks ago


Edison, New Jersey, United States Johnson Controls International Full time

About Us:
At Johnson Controls International, we are committed to innovation and excellence. Our team works collaboratively to develop solutions that drive progress and enhance operational efficiency.

What We Provide:
We offer a competitive compensation package that includes:
- Comprehensive training programs
- Opportunities for global career advancement
- Company vehicle provisions (where applicable)
- Referral bonuses
- Extensive benefits including medical, dental, and vision insurance
- Health Savings Account (HSA)
- Life insurance
- 401(k) plan with company matching
- Short-term and long-term disability coverage
- Employee assistance programs
- Wellness initiatives and more.

Your Responsibilities:
In this role, you will support the installation contract business under direct supervision. Your tasks will include:
- Assisting with accounts receivable and payable processes
- Participating in financial activities such as contract scheduling and revenue tracking
- Handling customer inquiries and resolving issues as needed
- Updating project schedules as required
- Running reports and reconciling costs related to labor, materials, and expenses
- Preparing and submitting billing documentation, including certified payroll
- Supporting installation teams to achieve revenue targets
- Maintaining accurate customer account information and special billing conditions.

Qualifications:
Required:
- High school diploma or equivalent
- 2 to 3 years of relevant experience, preferably in a technical environment
- Strong interpersonal skills for effective communication with clients
- Ability to manage multiple projects and tasks with attention to detail
- Proficiency in Microsoft Word, Excel, Access, and other business applications.
Preferred:
- Associate's degree
- Experience with project accounting or costing principles.

Work Environment:
This position is expected to transition to a hybrid model after an initial training period, allowing for a mix of onsite and remote work.

Compensation:
The hourly pay range for this position is $24.18 to $36.00, based on qualifications and experience. A comprehensive benefits package is included.

Johnson Controls International is an equal opportunity employer. We value diversity and encourage all qualified applicants to apply.



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