Client Operations Specialist
2 weeks ago
At Johnson Controls International, we are committed to fostering a collaborative environment where innovation thrives. We invite you to be part of our diverse team, where your skills and talents will be nurtured, allowing you to grow and excel in your career.
What We Provide:
- Competitive Starting Salary
- Comprehensive Training Programs
- Opportunities for Global Advancement
- Company Vehicle (if applicable)
- Referral Incentives
- Extensive Benefits Package
Our benefits include:
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) Plan with Company Match
- Short-Term and Long-Term Disability Coverage
- Employee Assistance Program
- Wellness Initiatives
- And More
Your Responsibilities:
In this role, you will work under direct supervision to support the installation contract business. Your tasks will include:
- Assisting with accounts receivable and payable processes.
- Participating in contract scheduling and revenue tracking.
- Providing backup support for customer inquiries and handling.
- Offering administrative assistance in daily operational functions.
How You Will Contribute:
You will be responsible for:
- Addressing customer and subcontractor inquiries, resolving issues as necessary.
- Updating project schedules as directed by project owners.
- Running reports and reconciling discrepancies in costs.
- Preparing and submitting billing documentation.
- Maintaining accurate customer account information.
- Supporting subcontract processes to ensure compliance with safety and documentation requirements.
Qualifications:
Required:
- High school diploma or equivalent, with 2-3 years of relevant experience in a technical environment.
- Strong interpersonal skills for effective communication with clients.
- Ability to manage multiple projects and tasks with attention to detail.
- Proficiency in Microsoft Office Suite and other relevant applications.
- Associate's degree.
- Basic understanding of project accounting principles.
Compensation:
The hourly wage for this position ranges from $24.18 to $36.00, based on education, experience, and skills.
Equal Opportunity Employer:
Johnson Controls International is an equal opportunity and affirmative action employer. We encourage all qualified applicants to apply without regard to race, color, religion, sex, national origin, age, veteran status, genetic information, sexual orientation, gender identity, or disability status. For more information on your rights as a candidate, please refer to the appropriate resources.
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