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India Trade Lane Operations Manager

2 months ago

Torrance, California, United States HITACHI Full time
Job Overview

HITACHI is seeking a skilled Trade Lane Manager focused on the India market. This pivotal role involves overseeing the effective transportation of goods, fostering robust client partnerships, and enhancing commercial strategies within the India trade lane. The position reports directly to the Vice President of the National Sales Team.

Key Attributes

  • Strong foundation in international logistics with a comprehensive understanding of inbound services.
  • Demonstrates ethical decision-making and sound business acumen.
  • Passionate about supporting team members and driving collective success.
  • Meticulous attention to detail and reliability in commitments.
  • Proficient in process management and strategic planning.
  • Results-oriented with a focus on achieving organizational objectives.
  • Exceptional communication skills, both written and verbal.

Core Responsibilities

  • Execute tasks with a commitment to safety and compliance.
  • Maintain cleanliness and organization in the workspace.
  • Adhere to safety regulations and company policies.
  • Achieve sales targets and budgetary goals.
  • Evaluate trade lane performance and market dynamics to uncover growth avenues.
  • Establish and nurture relationships with customers, including importers and exporters, to address their needs effectively.
  • Collaborate with pricing teams to develop competitive pricing models that ensure profitability.
  • Oversee shipment operations, including documentation and customs processes, to ensure timely delivery.
  • Ensure adherence to international trade laws and provide guidance on compliance matters.
  • Monitor key performance indicators (KPIs) related to delivery and customer satisfaction, providing insights for continuous improvement.
  • Identify and implement process enhancements to boost operational efficiency.
  • Stay informed on industry trends and regulatory changes that may impact operations.
  • Work closely with cross-functional teams to ensure seamless execution of trade lane activities.
  • Willingness to travel extensively as required.
  • Perform additional duties as assigned by management.

Required Competencies

  • Strategic Thinking
  • Analytical Problem Solving
  • Project Management Skills
  • Effective Communication
  • Credibility and Personal Effectiveness
  • Ability to Manage Multiple Tasks

Preferred Qualifications

  • Experience in freight forwarding and trade lane management, ideally within a multinational context.
  • Established network and contacts within the India trade lane.
  • In-depth knowledge of global logistics and supply chain management.
  • Strong negotiation skills and the ability to cultivate customer relationships.
  • Analytical capabilities to interpret data and inform decision-making.
  • Proficiency in logistics software and tools.
  • Excellent organizational skills with the ability to thrive under pressure.
  • Team-oriented with a collaborative approach.

Educational Background

  • A four-year college degree is preferred.

Additional Qualifications

  • Fluency in English is essential.
  • Strong computer skills, including proficiency in Microsoft Office Suite.
  • Effective communication skills, both verbal and written.
  • Ability to engage with diverse cultures and adapt to various business environments.
  • Flexibility to work hours that align with business needs.

Work Environment

This role primarily involves fieldwork, with limited time spent in an office setting. The physical demands include standing, walking, and lifting items as necessary. Reasonable accommodations will be made for individuals with disabilities.

HITACHI is committed to fostering an inclusive workplace and adheres to all applicable equal opportunity laws and regulations.