Store Operations Manager
7 days ago
The Assistant Store Manager - Retail Operations is a key member of the store management team, responsible for assisting the Store Manager in overseeing all aspects of store operations. This includes ensuring compliance with company policies and procedures, providing leadership and guidance to store staff, and assuming responsibility for store operations in the absence of the Store Manager.
Key Responsibilities- Safety and Security: Primary responsibility for the safety and well-being of employees and customers.
- Customer Experience: Create and maintain an excellent customer shopping experience by providing exceptional service and ensuring that all sales floor operations are running smoothly.
- Point of Sale Operations: Manage all POS terminal transactions, including sales, discounts, refunds, loyalty, and open/closing procedures.
- Inventory Control: Oversee inventory control responsibilities, including shipping and receiving, price management, singles, damaged merchandise, and conducting physical inventory.
- Sales Floor Merchandising: Ensure that sales floor merchandising and visual presentation meet company standards, including merchandise placement, sales floor maintenance, and promotional event directions.
- Payroll Control: Manage payroll control responsibilities, including scheduling, payroll budget compliance, time and attendance, and training and development of direct reports.
- Loss Prevention: Protect and control all company assets, adhering to company policies and procedures.
Develop and maintain strong working relationships with customers, sales associates, store management, district/regional managers, store operations, and training personnel.
Requirements- Approved Background Check: Must have an approved background check.
- Effective Communication: Possess effective verbal and written communication skills.
- Managerial and Organizational Skills: Demonstrate strong managerial and organizational skills.
- Interpersonal Skills: Possess strong interpersonal skills for customer and employee interactions.
- Visual Merchandising Skills: Have a complete understanding of store presentation and strong visual merchandising skills.
- Knowledge of Corporate and Store Operations Policies: Have a working knowledge of corporate and store operations policies and procedures.
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Assistant Store Manager
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Torrance, California, United States Rack Room Shoes Full timeJob SummaryThe Assistant Store Manager - Retail Operations is a key member of the store management team, responsible for assisting the Store Manager in overseeing all aspects of store operations. This includes ensuring compliance with company policies and procedures, providing leadership and guidance to store staff, and assuming responsibility for store...
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