Restaurant Operations Manager

3 weeks ago


Torrance, California, United States McDonald's Full time

Restaurant Operations Manager

As a Restaurant Operations Manager at McDonald's, you will be responsible for leading the experience, planning for success, being in the know, taking action first, and inspiring and empowering your team. This role is vital to the operations within the restaurant, and you will be responsible for managing all aspects, including food production, guest service and experience, and direct crew and manager work.

Key Responsibilities:

  • Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
  • Plan for success: Proactively lead and manage all People processes, including recruiting, hiring and onboarding, staffing, performance management, training, coaching and motivating.
  • Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs.
  • Take action first: Ensure food safety measures are set and achieved to McDonald's standards of excellence.
  • Inspire and Empower: Maintain a high level of standard for guest and employee safety.
  • Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence.

Requirements:
  • HSD or GED preferred.
  • Passion for helping and serving others (customers and fellow team members).
  • 1+ years' experience leading, motivating and/or developing others OR US Military Service.
  • A commitment to excellence and safety in the workplace.
  • Strong customer service and support focus.
  • The ability to communicate effectively and anticipate customer needs.
  • To provide solutions and make decisions in a fast-paced environment.

McDonald's is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

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