Residential Program Operations Supervisor

2 weeks ago


Somerset, Massachusetts, United States People Incorporated Full time

Position Title: Program Operations Manager - Full Time

Compensation: $54,000

Work Schedule: Full Time / Hours Vary

About Us: People, Incorporated is a leading human service organization dedicated to serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton regions. Since 1968, we have been committed to providing exceptional support and services to individuals facing life challenges. Our integrated programs create unique opportunities for individuals of all abilities.

Role Overview: We are seeking a dynamic and driven individual to fill the role of Program Operations Manager. This position will oversee a 24-hour medically involved supported living environment. As a key member of the management team, you will be responsible for ensuring the effective operation of assigned residential sites, which includes:

  • Delivering quality treatment
  • Ensuring contract compliance
  • Managing budgets
  • Overseeing facilities
  • Recruiting, training, and retaining staff
  • Maintaining adequate coverage to meet consumer needs

This role offers a flexible schedule, with some evenings and weekends required.

Qualifications: Candidates should possess a minimum of three years of direct care experience, along with at least one year in a supervisory role, or a suitable combination of education and experience. The ideal candidate will demonstrate:

  • Excellent oral and written communication skills
  • Strong project management and leadership abilities
  • Adherence to organizational policies and procedures

A valid driver's license and a qualifying criminal background check are required.

Why Choose People, Incorporated? Experience a fulfilling and innovative work environment that fosters growth, collaboration, and community engagement. We offer:

  • A supportive workplace culture
  • Employee recognition programs
  • Professional development opportunities
  • Industry-leading wages
  • A comprehensive benefits package, including:
    • Tuition Assistance Program
    • 4 weeks of accrued paid time off
    • 11 paid holidays annually
    • Health and Dental Insurance
    • 403(b) savings plan
    • Wellness initiatives
    • Employee discounts
    • Flexible Spending Account (FSA)
    • Employee Assistance Program
    • Free Life and Long-term Disability Insurance
    • Short-term Disability Insurance

Commitment to Diversity: People, Incorporated is dedicated to fostering an inclusive and diverse workplace. We are an equal opportunity employer and encourage applications from individuals of all races, religions, nationalities, genders, the LGBTQIA+ community, and people with disabilities. Our success is driven by our ability to attract and retain a talented workforce that reflects the diverse backgrounds of those we serve.

Compensation and Benefits: We offer a competitive salary and benefits package, including health, dental, 403(b), FSA, long-term disability, life insurance, and generous accrued time off.



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