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Assistant Operations Manager for Residential Programs

2 months ago

Somerset, Massachusetts, United States People Incorporated Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Program Operations Manager to join our team at People Incorporated. As a key member of our management team, you will be responsible for assisting the Program Operations Manager in the overall functioning of assigned residential sites.

Key Responsibilities
  • Provide Structured Routine: Develop and implement daily routines that include house meetings, individual outings, meal preparation, ADL care, facilitate family visitations, and distribute medication while maintaining human rights at all times.
  • Implement Positive Behavior Support: Implement Positive Behavior Support and individual programs as identified in the Individual Service Plans.
  • Crisis Management: At times, de-escalation and crisis management techniques may be required to maintain the safety of others.
  • Organizational Compliance: Ability to follow organization policies, procedures, and management decisions.
  • Quality Treatment and Contract Compliance: Ensure quality treatment and contract compliance, budget management, facilities, hiring, training and retraining staff, and ensuring proper coverage is maintained to meet the individuals' needs while tracking overtime.
  • Inter-Residential Site Support: Work with all Residential sites to provide supports as needed.
  • Regulatory Compliance: Ensure all necessary equipment and inspections conform to regulatory standards.
Requirements
  • Education and Experience: Associate's Degree in Human Services or related field and one year experience; or suitable combination of education and experience.
  • Supervisory Experience: Ability to supervise or coordinate others in a residential setting and respond to division emergencies.
  • Criminal Background Check: A qualifying criminal background check, driving record and a valid driver's license are also required.
  • Schedule Flexibility: A flexible schedule to include evening hours, weekends, and some holidays.
  • Health Screening: A TB screening and Physical is required upon hire and a TB update every two years after.
Preferred Qualifications
  • Interest in C.N.A, PCA and HHA Type Work: Individuals with interest in C.N.A, PCA and HHA type work are encouraged to apply.
  • Students in Human Services, Psychology, and Sociology Programs: Students in Human Services, Psychology, and Sociology programs are encouraged to apply.
  • Excellent Communication and Leadership Skills: Excellent oral and written communication skills and the ability to demonstrate effective project management and leadership skills.
Why Work with Us?

At People Incorporated, we offer a supportive work environment, Employee Recognition Program, Professional Development, opportunities for growth as well as industry-leading wages and a comprehensive benefit package that includes:

  • Tuition Assistance Program: For employees working in benefit eligible positions only.
  • Accrued Paid Time Off: 4 weeks accrued paid time off.
  • Paid Holidays: 11 paid holidays annually.
  • Health Insurance: Comprehensive health insurance.
  • Dental Insurance: Comprehensive dental insurance.
  • 403(b) Savings Plan: A 403(b) savings plan.
  • Wellness Activities and Initiatives: Various wellness activities and initiatives.
  • Select Employee Discounts: Select employee discounts through LifeMart.
  • FSA: Flexible Spending Account.
  • Employee Assistance Program: An Employee Assistance Program.
  • Life and Long-term Disability Insurance: FREE Life and Long-term Disability Insurance.
  • Short-term Disability Insurance: Short-term Disability Insurance.
  • Public Services Student Loan Forgiveness Program: Public Services Student Loan Forgiveness Program.