Facilities Operations Coordinator

2 weeks ago

Arlington, Virginia, United States JLL Full time

Join JLL in Shaping the Future of Real Estate

At JLL, we empower our employees to create a brighter future. Our dedicated team at JLL and JLL Technologies is transforming the real estate landscape for a better tomorrow by integrating top-tier services, advisory, and technology for our clients. We are devoted to attracting the most talented individuals and enabling them to flourish, cultivate meaningful careers, and discover a sense of belonging. Whether you possess extensive experience in commercial real estate, skilled trades, or technology, or are eager to leverage your relevant expertise in a new sector, we invite you to become part of our team as we pave the way forward.

About JLL

We are a professional services and investment management firm specializing in real estate. Our mission is to assist organizations globally in achieving their goals through effective ownership, occupancy, and investment in real estate.

Career Advancement

If you aspire to elevate your career, JLL offers the ideal professional environment. Here, you will have the opportunity to innovate alongside leading businesses, apply your expertise to landmark projects, and engage in transformative real estate initiatives. You will also forge enduring professional relationships by sharing diverse perspectives and be inspired by industry leaders. We are committed to providing opportunities and supporting you in maximizing your potential.

Role Overview

As an Assistant Facilities Manager, you will report to the Facilities Manager and collaborate with the overall Facilities Team. Your primary responsibility will be to oversee a variety of soft services and provide essential support to ensure the seamless operation of the site.

Key Responsibilities

  • Lead the team delivering first-line soft services, including reception, mail operations, meetings & events, cleaning, waste & recycling, vending & food services.
  • Oversee the monitoring and maintenance of office equipment and supplies.
  • Maintain regular communication and meetings with relevant vendors to discuss issues, recommendations, and cost estimates.
  • Conduct weekly inspections with the vendor cleaning manager to ensure cleaning quality standards are upheld.
  • Manage Trouble Ticket (Remedy) requests, promptly addressing internal customer queries in accordance with service level agreements.
  • Address daily health & safety matters, maintaining regular meetings and records for fire and safety teams, drills, equipment, and training.
  • Support travel and visitor arrangements by liaising with approved hotels and assisting global travel & hotel managers in gathering and disseminating up-to-date information.
  • Assist in organizing internal and external client events.
  • Ensure the quality of conferencing facilities is maintained.
  • Oversee food and kitchen facilities, providing guidance to housekeepers.
  • Raise purchase orders as necessary.
  • Manage Wiki pages and other communication channels for the site.
  • Provide coverage for the Building Operations Engineer / Facilities Manager as needed.
  • Perform other duties and tasks as assigned.

Qualifications

To be successful in this role, you should possess:

  • Knowledge of Facilities/Office Services Coordination.
  • Experience in a high-profile corporate environment.
  • Background in reception or hospitality.
  • Educational qualifications at diploma or degree level.
  • Strong problem-solving abilities and decision-making skills.
  • Excellent written and verbal communication skills.
  • Proficiency in spreadsheet and word processing applications.
  • A customer-focused mindset with strong interpersonal skills.
  • Assertiveness and attention to detail.

What We Offer

At JLL, you will join an entrepreneurial and inclusive culture where collaboration is key to achieving great outcomes. Our Total Rewards program reflects our commitment to supporting your career ambitions, recognition, well-being, benefits, and compensation. Join us to enhance your strengths and enjoy a fulfilling career filled with diverse experiences.

Personalized Benefits

We recognize the significant impact of the workplace on your well-being, which is why we offer a supportive culture and a comprehensive benefits package prioritizing mental, physical, and emotional health. Benefits may include:

  • 401(k) plan with matching contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at full salary.
  • Paid time off and company holidays.
  • Flexible and remote work arrangements may be available.

Join us at JLL and envision where your career can take you

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