Guest Room Cleaner
2 weeks ago
Position: Room Attendant / Housekeeper
Company: IHG Army Hotels
Location: United States, Georgia, Savannah
Job Overview:
As a Room Attendant, you will be responsible for maintaining the cleanliness and orderliness of guest rooms and common areas. Your role is crucial in ensuring a pleasant experience for our guests.
Key Responsibilities:
- Perform cleaning and servicing of assigned rooms or areas following established standards, which includes making beds, dusting, vacuuming, and sanitizing bathrooms.
- Handle the cleaning of kitchen areas, including appliances and utensils.
- Notify your supervisor upon completion of cleaning tasks to facilitate room availability for guests.
- Report any rooms that cannot be serviced to your supervisor in accordance with established protocols.
- Communicate any necessary repairs or safety concerns to your supervisor.
- Address guest complaints and special requests promptly to ensure complete satisfaction.
- Manage supplies and amenities efficiently to minimize waste.
- Log and report lost and found items according to company procedures.
- Collaborate with other departments to promote teamwork and quality service.
- Assist with deep cleaning projects and other duties as assigned.
Qualifications:
Basic literacy and numeracy skills are required. Previous experience in housekeeping is preferred, along with the ability to communicate effectively in English. This position involves outdoor work for a significant portion of the day.
Physical Requirements:
- Ability to lift items weighing up to 50 pounds and push/pull approximately 200 pounds.
- Frequent standing and movement throughout the facility.
- Regular handling of objects and equipment for facility maintenance.
- Frequent bending, stooping, and kneeling.
Work Schedule:
Availability to work most weekends and holidays is essential.
Compensation and Benefits:
The pay for this position is competitive, with potential eligibility for a signing bonus after a specified period of employment. We offer a comprehensive benefits package, including healthcare, dental, vision, disability, life insurance, and a matching 401k plan. Additionally, enjoy hotel discounts worldwide and access to various discount programs while working with a supportive team.
IHG is proud to be an equal opportunity employer, welcoming applicants from diverse backgrounds.
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