Guest Room Cleaner

2 weeks ago


Savannah, Georgia, United States IHG Full time

Position: Room Attendant / Housekeeper

Company: IHG Army Hotels

Location: United States, Georgia, Savannah

Job Overview:

As a Room Attendant, you will be responsible for maintaining the cleanliness and orderliness of guest rooms and common areas. Your role is crucial in ensuring a pleasant experience for our guests.

Key Responsibilities:

  1. Perform cleaning and servicing of assigned rooms or areas following established standards, which includes making beds, dusting, vacuuming, and sanitizing bathrooms.
  2. Handle the cleaning of kitchen areas, including appliances and utensils.
  3. Notify your supervisor upon completion of cleaning tasks to facilitate room availability for guests.
  4. Report any rooms that cannot be serviced to your supervisor in accordance with established protocols.
  5. Communicate any necessary repairs or safety concerns to your supervisor.
  6. Address guest complaints and special requests promptly to ensure complete satisfaction.
  7. Manage supplies and amenities efficiently to minimize waste.
  8. Log and report lost and found items according to company procedures.
  9. Collaborate with other departments to promote teamwork and quality service.
  10. Assist with deep cleaning projects and other duties as assigned.

Qualifications:

Basic literacy and numeracy skills are required. Previous experience in housekeeping is preferred, along with the ability to communicate effectively in English. This position involves outdoor work for a significant portion of the day.

Physical Requirements:

  • Ability to lift items weighing up to 50 pounds and push/pull approximately 200 pounds.
  • Frequent standing and movement throughout the facility.
  • Regular handling of objects and equipment for facility maintenance.
  • Frequent bending, stooping, and kneeling.

Work Schedule:

Availability to work most weekends and holidays is essential.

Compensation and Benefits:

The pay for this position is competitive, with potential eligibility for a signing bonus after a specified period of employment. We offer a comprehensive benefits package, including healthcare, dental, vision, disability, life insurance, and a matching 401k plan. Additionally, enjoy hotel discounts worldwide and access to various discount programs while working with a supportive team.

IHG is proud to be an equal opportunity employer, welcoming applicants from diverse backgrounds.


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