Senior Public Records Program Manager

4 days ago


Portland, Oregon, United States Multnomah County Full time

About the Role:

The Multnomah County Communications Office is seeking a skilled records management professional to oversee the development of a new County-wide automated public records request system. As a Senior Public Records Program Specialist, you will be responsible for developing, implementing, and managing the Multnomah County Public Records Program in compliance with laws and regulations.

About the Company:

Multnomah County is a public service organization that provides essential services to the community. Our mission is to serve the public with integrity, transparency, and accountability.

Key Responsibilities:

  • Develop and implement program policies, procedures, and administrative rules in compliance with federal, state, and local laws and regulations.
  • Analyze metrics to evaluate program effectiveness and identify areas for improvement.
  • Provide leadership, guidance, and oversight to County-wide staff and officials.
  • Assist the public and internal users with system questions and accommodations.
  • Develop and implement program strategic plans to meet changing laws.
  • Maintain knowledge of laws impacting County public records, the Records and Information Management field, and information governance best practices.
  • Manage public records requests, ensure timely, accurate responses, and resolve confidential and sensitive inquiries.
  • Coordinate the workflows, redactions, and release of records.
  • Serve as the primary point of contact for Multnomah County on public records matters.

Requirements:

  • A bachelor's degree in a related field or equivalent experience.
  • Four (4) years of increasingly responsible experience related to public records management.
  • Demonstrated experience in applying an equity lens in promoting best practices.
  • Experience with GovQA Software and Certified Records Analyst (CRA) or Certified Records Manager (CRM) certifications are preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a difference in the community.


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