Retail Operations Manager
1 week ago
Company: The Body Shop International Limited
About The Body ShopFounded in 1976 by Anita Roddick, The Body Shop has always been a pioneer in ethical beauty. Our mission is to use business as a force for good, promoting cruelty-free products and sustainable practices. With over four decades of experience, we remain committed to empowering individuals and nurturing our planet. Our activist heritage is woven into our brand identity, from our iconic campaigns to our vegetarian offerings.
Your Role OverviewAs a Store Manager, you will embody our brand values and inspire your team. Your extensive experience in beauty retail will enable you to lead the store towards achieving excellence in sales and customer satisfaction.
Key ResponsibilitiesCustomer Engagement - You will create a store environment that prioritizes customer satisfaction, guiding your team to enhance customer interactions and loyalty towards The Body Shop brand.
Sales Performance - Your management expertise in retail will be crucial in meeting sales targets. You will utilize your exceptional planning and organizational skills to ensure optimal stock management and adapt to changes effectively. Leveraging data insights will be essential for making informed business decisions that drive sales and team performance.
Team Leadership - Our team is our greatest asset. We seek individuals who can lead effectively while fostering collaboration. You will be responsible for nurturing talent within your team, ensuring they reflect our brand values and meet the needs of our customers.
Qualifications We Seek- Proven experience in beauty retail and team leadership
- Strong ability to meet sales and performance goals through strategic planning
- Experience in utilizing data for informed decision-making
- Collaborative mindset within a feedback-driven culture
- Expertise in coaching and developing team members
- Exceptional communication and operational capabilities
- Leadership qualities that drive both personal and business success
- Proficient in IT applications
- Willingness to work flexible hours, including weekends
Commercial Acumen
Leadership Excellence
Integrity
Purpose-Driven Approach
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