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Retail Operations Manager

2 months ago

Washington, United States Backcountrycorp Full time
Job Title: Assistant Store Manager

**Job Summary:**

We are seeking a highly motivated and organized Retail Assistant Manager to assist our Retail Manager in the daily operations of our brick-and-mortar retail store. The ideal candidate will be passionate about the outdoors and have experience in retail management, as well as excellent communication and customer service skills.

Key Responsibilities:
  • Assist the Store Manager in managing the day-to-day operations of the retail store, including inventory management, visual merchandising, and customer service.
  • Ensure that the store is always clean, organized, and well-stocked.
  • Assist the Store Manager in opening and closing the store.
  • Ensure the store is properly secured and alarm systems are functioning correctly.
  • Manage cash and credit card transactions, and perform daily cash reconciliations.
  • Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager.
  • Train and supervise retail staff to ensure they are knowledgeable about all processes and the products we sell and provide exceptional customer service.
  • Protect store assets following loss prevention and safety standards.
  • Develop and maintain relationships with customers to build customer loyalty and repeat business.
  • Assist in the development and implementation of marketing and promotional activities to increase sales.
Requirements:
  • 2-3 years of experience in retail management.
  • Passion for outdoor activities and knowledge of outdoor gear and apparel.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strong leadership and team management skills.
  • Knowledge of retail operations, inventory management, and visual merchandising.
  • Proficiency in Microsoft Office and point-of-sale systems.
  • Ability to work flexible hours, including holidays, evenings, and weekends.
About Backcountrycorp:

**Our Mission:**

We connect people to their passions by providing the best assortment of premium outdoor products, a superior shopping experience, personalized expertise, and inspirational content.

**Our Culture:**

We take pride in our work and strive to make a positive impact on our customers and the outdoor community. We offer a fun and dynamic work environment, competitive benefits, and opportunities for growth and development.