Police Records Administrator

2 weeks ago

St Louis, Missouri, United States St. Louis County, MO Full time
Salary: $34,611.20 Annually

Location: Clayton - St. Louis County, MO

Job Type: Full-Time

Remote Employment: Remote Optional

Job Number: 9161

Department: St. Louis County Police Department

Description

An individual in this role is tasked with executing clerical and word processing duties of moderate complexity in the creation of police documentation. The position operates under the close guidance of a unit supervisor. Responsibilities include extensive typing and focused efforts to compile computerized police report files while collecting relevant information from law enforcement personnel and civilians via telephone. The accuracy and efficiency of the processed information are subject to review.

Positions as a Police Report Clerk (CARE operator) require fixed shift work to deliver clerical and word processing services for police report generation around the clock, every day of the week, including weekends and holidays. Standard work shifts typically last eight (8) hours but may be extended in cases of emergencies, disasters, staffing shortages, or increased workload. A high level of attendance, punctuality, and willingness to work overtime when necessary are essential.

Duty Hours: Day shift from 6:30 AM to 2:30 PM; Afternoon shift from 2:30 PM to 10:30 PM; Midnight shift from 10:30 PM to 6:30 AM, with flexibility to accommodate departmental needs. A hybrid office/remote schedule may be available upon successful completion of training.

Key Responsibilities:
  • Produces computerized police reports by utilizing word processing equipment to access a Computer Aided Report Entry system.
  • Inputs Uniform Crime Reporting statistics codes into computer systems for statistical tracking purposes.
  • Collects report information from law enforcement officers and crime victims through telephone interactions; prompts callers to ensure comprehensive information is gathered according to established formats and procedures.
  • Retrieves data from the Regional Justice Information System (REJIS).
  • Enters supplementary information into the police reporting system, such as additional stolen or damaged items based on written supplemental reports.
  • Updates and manages entries for individuals, vehicles, and property in REJIS/MULES/NCIC.
  • Prints police reports and conducts criminal record checks to assist law enforcement officers in preparing warrant applications and investigations.
  • Performs various established tasks to support other police auxiliary staff, including processing traffic citations, vehicle accidents, curfew violations, and arrest reports.
  • Provides technical CARE support to direct entry users under contract.
  • Processes signage tows for vehicles removed from private property.
  • Adds OCN to suspect pages.
  • Completes Records validation lists to verify accuracy and disposition by accessing computerized police report system files.
  • Monitors Records phones during after-hours and weekends.
  • Requires REJIS/MULES certifications.
  • Maintains Orders of Protection files, including entries, updates, dismissals, and service information.
  • Performs related duties as necessary.
Minimum Qualifications:

Knowledge, Skills, and Abilities:
  • Familiarity with Computer Aided Report Entry system functions, capabilities, and operations.
  • Proficient in grammar, spelling, and punctuation.
  • Understanding of word processing equipment operations and terminology, including various Microsoft applications; CARE, REJIS, and Internet Explorer.
  • Knowledge of Uniform Crime Reporting (UCR) statistics coding procedures.
  • Awareness of office procedures and methodologies.
  • Some knowledge of police investigative techniques.
  • Ability to operate word processing equipment to efficiently and accurately produce police reports.
  • Skill in querying law enforcement officers and other callers to obtain complete crime information.
  • Capability to perform a variety of clerical tasks requiring attention to detail and flexibility.
  • Ability to provide courteous and efficient service to the public and law enforcement personnel.
  • Proficient in operating a multi-line phone system.
  • Ability to manage multiple tasks without compromising quality and efficiency.
  • Typing speed of 45 words per minute with no more than five errors.
  • REJIS/MULES certification required to perform inquiries and entries in REJIS/MULES/NCIC.
Training and Experience:

Completion of high school supplemented by coursework in typing and business English, along with two years of experience as a clerk typist, preferably including six months of experience operating word processing equipment; or any equivalent combination of training and experience.
Additional Information:

CITIZENSHIP: Must be a citizen of the United States or possess a valid work permit, and apply for citizenship when eligible.
AGE LIMITS: Must be at least eighteen (18) years of age at the time of appointment.
EDUCATION: Educational requirements and skills will be determined by the position classification.
PRE-EMPLOYMENT DRUG GUIDELINES: Any illegal adult use or possession of a controlled substance, including marijuana, within one year prior to employment. The term "drug" refers to any controlled substance for which you do not have a prescription, including marijuana in all forms (edibles, gummies, or any other product containing THC).
TATTOO POLICY: Applicants and Department employees shall not display tattoos that are visible on the face, neck, head, or hands. Visible tattoos on other areas of the body may be displayed with Department approval.
ARREST: Must be free from conviction of a felony or a Class "A" misdemeanor.
MILITARY: Must not have a "Dishonorable" or "Bad Conduct" discharge if having served in the military. All "Other Than Honorable" discharges will be reviewed on an individual basis.

COMPETITIVE SELECTION PROCESS:
All appointments to the St. Louis County Police Department are made based on a continuously open, competitive hiring process conducted under the supervision of the Personnel Services Unit. Each applicant must successfully complete each stage of the selection process before becoming eligible to proceed to the next step.

AN EQUAL OPPORTUNITY EMPLOYER: The Board of Police Commissioners resolved that all qualified applicants for employment and/or advancement, whether commissioned or civilian, shall be given equal opportunity for consideration, selection, appointment, and retention, regardless of race, color, religion, sex, national origin, age, disability, or political affiliation.

St. Louis County offers its employees numerous excellent benefits, including paid medical insurance, 20 days of PTO (paid time off) in the first year, increasing with seniority, and 11 paid holidays. Employees hired for full-time positions will participate in the St. Louis County retirement plan, contributing 4% of their salary to the defined benefit plan with vesting after 7 years. Additional benefits include paid life insurance, access to a credit union, a 457 Deferred Compensation Plan, pre-tax premium pay plan, dependent care and medical expense reimbursement plans, and short and long-term disability insurance.

As of January 1, 2023, St. Louis County approved up to 480 hours of paid parental leave for eligible employees welcoming new children, either by birth or adoption. Employees can also take up to 80 hours of leave for prenatal care and up to 80 hours for care of the child within the first year.

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