Records Management Clerk

1 week ago


St Louis, Missouri, United States St. Louis County, MO Full time
Salary: $34,611.20 Annually

Location: Clayton - St. Louis County, MO

Job Type: Full-Time

Remote Employment: Remote Optional

Job Number: 9161

Department: St. Louis County Police Department

Description

An individual in this role is tasked with executing clerical and word processing duties of moderate complexity in the compilation of police documentation. The position operates under the direct oversight of a unit supervisor. Responsibilities include extensive typing and focused efforts to establish computerized police report files while collecting relevant information from law enforcement personnel and civilians via telephone. The accuracy and efficiency of the processed information are subject to review.

Positions as a Police Report Clerk (CARE operator) necessitate fixed shift work to ensure the provision of clerical and word processing services for police report preparation around the clock, every day of the week, throughout the year. Standard work shifts typically last eight (8) hours but may be extended in cases of emergencies, disasters, manpower shortages, or ongoing workloads. Consistent attendance, punctuality, and the capacity to work overtime when required are essential.

Duty Hours: Day shift from 6:30 AM to 2:30 PM; Afternoon shift from 2:30 PM to 10:30 PM; Midnight shift from 10:30 PM to 6:30 AM, with flexibility to accommodate departmental needs. A hybrid office/remote schedule may be available after training completion.

Examples of Duties
  • Creates computerized police reports by utilizing word processing equipment to access a Computer Aided Report Entry system.
  • Inputs Uniform Crime Reporting statistics codes into computer systems for statistical tracking purposes.
  • Collects report information from police officers and crime victims through telephone interactions; prompts callers to ensure comprehensive information is gathered according to established procedures.
  • Retrieves data from the Regional Justice Information System (REJIS).
  • Enters supplemental information into the police reporting system, including additional items reported stolen or damaged based on written supplemental reports.
  • Updates or cancels records for individuals, vehicles, and property in REJIS/MULES/NCIC.
  • Prints police reports and conducts criminal record checks to assist officers in preparing warrant applications and investigations.
  • Performs various established tasks to support other police auxiliary staff, including processing traffic citations, vehicle accidents, curfew violations, and arrest reports.
  • Provides technical CARE support to contract users for direct entry.
  • Processes signage for vehicle tows from private property.
  • Adds OCN to suspect pages.
  • Completes Records validation lists to verify accuracy and disposition by accessing computerized police report system files.
  • Monitors Records phones during after-hours and weekends.
  • Requires REJIS/MULES certifications.
  • Maintains Orders of Protection files, including entries, updates, dismissals, and service information.
  • Performs related tasks as necessary.
Minimum Qualifications

Knowledge, Skills, and Abilities:
  • Familiarity with Computer Aided Report Entry system functions and operations.
  • Proficient in grammar, spelling, and punctuation.
  • Understanding of word processing equipment operations and terminology, including various Microsoft applications; CARE, REJIS, and Internet Explorer.
  • Knowledge of Uniform Crime Reporting (UCR) statistics coding procedures.
  • Awareness of office procedures and methodologies.
  • Some understanding of police investigative techniques.
  • Ability to operate word processing equipment to produce police reports accurately and efficiently.
  • Skill in querying police officers and other callers to gather complete crime information.
  • Capability to perform a variety of clerical tasks with flexibility and attention to detail.
  • Ability to provide courteous and efficient service to the public and police officers.
  • Skill in operating a multi-line phone system.
  • Ability to multitask without compromising quality and efficiency.
  • Typing speed of 45 words per minute with no more than five errors.
  • REJIS/MULES certification is required to perform inquiries and entries in REJIS/MULES/NCIC.
Training and Experience:

Completion of high school with additional coursework in typing and business English, along with two years of experience as a clerk typist, preferably including six months of experience operating word processing equipment; or any equivalent combination of training and experience.
Additional Information

CITIZENSHIP: Must be a citizen of the United States or possess a valid work permit, and apply for citizenship when eligible.
AGE LIMITS: Must be at least eighteen (18) years old at the time of appointment.
EDUCATION: Educational requirements and skills will be determined by the position classification.
PRE-EMPLOYMENT DRUG GUIDELINES: Any illegal adult use or possession of a controlled substance, including marijuana, within one year prior to employment. The term "drug" refers to any controlled substance for which you do not have a prescription, including marijuana in all forms.
TATTOO POLICY: Applicants and Department employees shall not display tattoos that are visible on the face, neck, head, or hands. Visible tattoos on other areas of the body may be displayed with Department approval.
ARREST: Must be free from felony convictions or Class "A" misdemeanors.
MILITARY: Must not have a "Dishonorable" or "Bad Conduct" discharge if having served in the military. All "Other Than Honorable" discharges will be reviewed on an individual basis.

COMPETITIVE SELECTION PROCESS: All appointments to the St. Louis County Police Department are made based on a continuously open, competitive hiring process conducted under the supervision of the Personnel Services Unit. Each applicant must successfully complete each stage of the selection process before becoming eligible to proceed to the next step.

AN EQUAL OPPORTUNITY EMPLOYER: The Board of Police Commissioners resolved that all qualified applicants for employment and/or advancement, whether commissioned or civilian, shall be given equal opportunity for consideration, selection, appointment, and retention, regardless of race, color, religion, sex, national origin, age, disability, or political affiliation.

St. Louis County offers its employees many excellent benefits, including paid medical insurance, paid time off, and participation in the St. Louis County retirement plan. Other benefits include paid life insurance, a credit union, deferred compensation plans, and short and long-term disability insurance.

In addition to these benefits, St. Louis County approved paid parental leave for eligible employees welcoming new children, either by birth or adoption.

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