Food Service Coordinator

1 week ago


Plainfield, Iowa, United States The Inn at Mattei's Tavern Full time
Job Description

Company Overview:
The Inn at Mattei's Tavern is a storied establishment with a rich history dating back to 1886. Renowned as a luxurious destination in the Santa Ynez Valley, we pride ourselves on providing an exceptional experience that reflects the charm and culture of the Central Coast.

Position Overview:
As an Expeditor, you will be instrumental in enhancing our guests' dining experience by ensuring the efficient and accurate delivery of culinary orders from the kitchen to the dining area. Your role is crucial in maintaining the flow of service and ensuring that every guest enjoys a memorable meal.

  • Facilitate Communication: Act as a liaison between the front of house and back of house teams by clearly calling out orders, checking on dish statuses, and coordinating with waitstaff for timely service.
  • Order Accuracy: Verify that all orders are completed correctly and prioritize them based on guest needs.
  • Presentation: Add finishing touches to dishes, including garnishes, and ensure that plates are free from smudges before serving.
  • Guest Interaction: Assist servers and bartenders in delivering an exceptional dining experience, including taking orders and providing requested items promptly.
  • Guest Satisfaction: Engage with guests to assess their needs and satisfaction with food and beverages, ensuring a consistently high level of service.
  • Equipment Maintenance: Operate, maintain, and clean all restaurant equipment and furnishings to uphold our standards.
  • Organization: Keep the expediting area and restaurant spaces tidy, organized, and well-stocked at all times.
  • Food Safety: Ensure that all food is served at the appropriate temperatures and in accordance with safety standards.
  • Follow-Up: Check in with guests upon delivery of their dishes to ensure they have everything they require.

Qualifications:
- Previous experience in customer service or a similar role within a luxury environment is preferred.
- Flexibility to work various shifts, including weekends and holidays, as needed.
- Proficiency in English communication is essential.

Compensation:
$17.51/hr

Equal Opportunity Employment:
Railway Jonata LLC is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and experiences.



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