Server Support Specialist

7 days ago


Plainfield, Iowa, United States Auberge Resorts Full time

Job Summary

Auberge Resorts is seeking a skilled Server Assistant to join our team at The Inn at Mattei's Tavern. As a Server Assistant, you will play a vital role in ensuring the smooth operation of our dining experience, providing exceptional service to our guests, and contributing to the overall success of our luxury destination.

Key Responsibilities

  • Supporting the Service Team
    • Assist servers in delivering beverages to tables, refilling drinks as needed, and ensuring guests have a positive and uninterrupted dining experience.
    • Collaborate with servers and other restaurant staff to ensure efficient service delivery, communicate guest requests or feedback, and coordinate tasks to meet service standards.
  • Maintaining a Clean and Organized Dining Area
    • Assist in setting up and clearing tables, including arranging utensils, plates, and glassware, and removing used items promptly to maintain a clean and organized dining area.
    • Assist in maintaining cleanliness and sanitation standards in the dining area, including wiping down tables, chairs, and surfaces, and ensuring adherence to food safety protocols.
  • Providing Exceptional Guest Service
    • Assist guests as needed, including answering questions, accommodating special requests, and ensuring their comfort throughout the dining experience.

Requirements

  • Prior experience as a Back Server preferred.
  • Ability to work a flexible schedule, including weekends and holidays, according to department needs.
  • Ability to communicate in English.

Compensation

$16.00/hour



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