Account Associate
2 weeks ago
We are seeking a highly organized and efficient specialist to join our team as an Account Associate - State Farm Agent Team Member. As a key member of our agency, you will be responsible for providing exceptional customer service, establishing strong relationships with clients, and supporting insurance agents in gaining and keeping customers.
Key Responsibilities- Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Relationship Building: Establish and maintain strong relationships with customers, following up as needed to ensure their needs are met.
- Insurance Education: Use a customer-focused, needs-based review process to educate customers about insurance options and promote the development of our business.
- Communication: Utilize exemplary communication skills to efficiently meet the needs of customers while promoting the growth of our business.
- Dedication to Customer Service: A strong commitment to providing exceptional customer service and building long-term relationships.
- Sales Experience: Previous sales experience, preferably in outside sales, inside sales, retail sales, or telemarketing.
- Licensing: Ability to obtain a Property and Casualty License and a Life/Health License.
- Marketing Goals: Ability to achieve mutually agreed-upon marketing goals and promote the growth of our business.
- Marketing Mindset: Interest in marketing products and services based on customer needs.
- Competitive Salary: A competitive salary plus commission/bonus structure.
- Paid Time Off: Paid vacation and personal/sick days.
- Health Benefits: Comprehensive health benefits.
- Profit Sharing: Opportunities for profit sharing and growth.
- Advancement Opportunities: Potential for advancement within our agency.
Our agency is a growing business with big dreams and lots of potential. We are looking for self-motivated individuals who are willing to work hard and achieve results. If you have an entrepreneurial spirit and a desire to win, we want to meet you and discuss our career opportunity.
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