Case Manager
5 days ago
We are seeking a highly skilled and compassionate Case Manager to join our Interim Housing team at PATH (People Assisting the Homeless). As a Case Manager, you will play a critical role in assisting clients with accessing and maintaining necessary services, including healthcare, social services, and interpersonal support systems.
Key Responsibilities- Conduct intake and individualized needs assessments for all clients, collaborating to develop an Individualized Service Plan (ISP) that addresses housing goals, income, and other personal goals.
- Provide referrals, linkages, information, and support to resources that help clients achieve their ISP goals.
- Complete program-specific assessments, such as the VI-SPDAT.
- Evaluate strengths and challenges to addressing short-term and long-term goals, conducting a 90-day review with the client after initial intake.
- Maintain documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintaining a complete, accurate, and current client file with all required documents.
- Maintain confidentiality of client files per HIPAA and all applicable guidelines.
- Develop therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals.
- Analytical skills and attention to detail to gather and interpret data, identifying trends, patterns, and insights to inform decision-making.
- Collaboration and teamwork to work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders.
- Communication skills to convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages, and maintains their attention.
- Creativity and initiative to take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities.
- Critical thinking and problem-solving skills to analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
- Ethics and boundaries to maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.
- Two (2) years of experience in healthcare, case management, homeless services, or working with vulnerable populations or a related field.
- Have employment eligibility verification.
- Have or be able and willing to obtain CPR/First Aid training.
- Successfully complete the following as a condition of hire: Tuberculosis Test, Background Screening, and Drug Test.
- Have reliable transportation.
- A valid driver's license.
- Proof of insurance and ownership for personal vehicles used during work duties.
- The ability to qualify for PATH's insurance coverage.
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