Business Development Coordinator
16 hours ago
At Stars Behavioral Health Group, we are seeking a highly organized and detail-oriented Intake Coordinator to join our team. As an Intake Coordinator, you will be responsible for overseeing and coordinating referrals for programs across the state. This includes processing all referral documentation, managing clinical staff NPI and taxonomy codes in the EMR, and overseeing client service authorization in the EMR.
Key Responsibilities:
- Manage referral process to ensure compliance with Star View Community Services standards
- Act as a resource and consultant to the community, recommending suitable referrals to contracted mental health and community providers
- Support Center Directors and Supervisors in assigning clients to Mental Health Specialists and coordinate non-MediCal eligible referrals with the Finance Operations Supervisor
- Maintain referral logs, waiting lists, client referral census, tracking reports, and funding eligibility systems in collaboration with the Billing Manager
- Report on unassigned clients, specialized service referrals, and other issues to the appropriate Center Director or Administrator
- Communicate with clinical and non-clinical staff, assist in crisis intervention via phone, and handle incoming referral calls and mail
- Obtain Payor Financial Information forms, arrange payments for families, and coordinate with Finance Operations Managers
- Manage clinical staff NPI and taxonomy codes, service authorizations in the EMR, and prepare referral financial records and authorizations
- Input monthly reports and reconciliations, assist in general office tasks, and provide coverage for Finance Operations Managers as needed
Requirements:
- High School graduate or equivalent
- 2 years' college or AA degree preferred with 2 years of relevant business experience
- Experience with a mental health agency is preferred
Why Join Us:
At Stars Behavioral Health Group, we offer a competitive compensation package, company-paid benefits, generous vacation and holiday pay, and opportunities for career development and growth. We are committed to creating a positive and supportive work environment that fosters collaboration and innovation.
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