Bilingual IT Support Specialist

1 week ago


New York, New York, United States Corporate Solutions Tech Full time
Job Summary

Corporate Solutions Tech is seeking a highly skilled Bilingual IT Help Desk Engineer to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients.

Key Responsibilities:

  • Provide day-to-day technical support for PC and mobile-related issues, including troubleshooting and resolving desktop, laptop, tablet, mobile devices, printers, monitors, and WiFi issues.
  • Offer video conferencing support, including onsite technical support during video conferencing events and coordination with client executives.
  • Collaborate with the Tokyo office to ensure seamless support for our clients.

Requirements:

  • Must have excellent desktop support and troubleshooting skills.
  • Ability to communicate effectively with clients and colleagues.
  • Japanese language fluency and English-speaking proficiency.

Working Conditions:

  • Standard business hours: 9am - 6pm EST, with occasional overtime and weekend work required.


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