Billing and Collections Specialist
1 week ago
Basic Function:
Under the supervision of the Billing Supervisor, this role is responsible for managing denials and aging reports related to insurance, as well as handling billing inquiries.
Working Relationships:
Reports to: Revenue Cycle Manager
Supervises: None
Internal and External Relationships:
As a representative of Bluegrass Orthopaedics, all interactions should reflect a commitment to quality service. Engagement with patients, families, physicians, referral services, visitors, volunteers, coworkers, supervisors, and vendors must be conducted in a friendly, supportive, and professional manner to foster teamwork and enhance patient care.
Position Requirements:
Licenses or Certificates: None specified.
Education and Experience:
- High school diploma or equivalent is required.
- Strong verbal and written communication skills.
- Familiarity with medical terminology is preferred.
- Two years of billing experience in a healthcare environment is advantageous.
- Proficient computer skills are necessary.
- Legible handwriting is essential.
Skills and Abilities:
- Efficiently performs billing and mailing tasks.
- Conducts clerical duties in accordance with established guidelines.
- Exhibits the ability to prioritize and manage multiple tasks in a dynamic environment.
- Demonstrates accountability in role responsibilities.
- Acts as a professional role model.
- Ensures patient safety by adhering to procedural guidelines.
- Completes additional duties as assigned by the supervisor.
Job Knowledge:
- Possesses the necessary knowledge and skills for the position.
- Participates in all relevant training and development workshops.
- Keeps work area and equipment organized.
- Maintains professional appearance in accordance with company standards.
- Exhibits courteous and cooperative behavior.
- Completes all other assigned tasks.
Compliance:
- Understands and follows company Standards of Conduct.
- Operates equipment safely and reports any unsafe conditions.
Service Satisfaction:
- Communicates effectively regarding job responsibilities.
Attendance:
- Adheres to company attendance policies.
- Maintains attendance in accordance with established guidelines.
- Notifies appropriate personnel for unscheduled absences.
- Requests scheduled time off following procedures.
Equipment Used: Telephone, computers, copiers, facsimile machines, credit card machines, etc.
Environmental Conditions: Indoor work in a climate-controlled setting with occasional exposure to various hazards.
Physical Requirements: Good visual acuity, ability to communicate effectively, and capability to lift and carry over 25 pounds, requiring a full range of motion.
Degree of Supervision: Minimal supervision; must be self-directed and capable of independent work.
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