Store Operations Leader

2 weeks ago

Costa Mesa, California, United States CVS Health Full time

Join CVS Health in our mission to enhance health care delivery with a personal touch. Our commitment to human-centric health care is at the core of everything we do, and we strive to create an environment where every employee feels valued and empowered.

Position Overview

The Store Operations Leader plays a crucial role within the Store Management team, driving operational excellence and fostering customer loyalty through outstanding service. Reporting directly to the Store Manager, this position requires a proactive approach to team engagement and performance management.

Key Responsibilities:

The Store Operations Leader is tasked with supporting the Store Manager in overseeing the strategic and operational aspects of the store, including:

  • Comprehensive Store Management: Implementing policies and supervising daily operations.
  • Sales and Inventory Oversight: Managing sales performance and inventory levels effectively.
  • Team Development: Recruiting, training, and mentoring staff to ensure a high-performing team.
  • Financial Stewardship: Overseeing financial operations and ensuring budget adherence.
  • Customer Service Excellence: Leading initiatives to enhance customer satisfaction and service quality.

Essential Functions:

1. Leadership:

  • Guide and motivate store teams to achieve operational goals.
  • Delegate tasks and manage crew activities efficiently.
  • Communicate effectively with team members and management.
  • Collaborate with the Store Manager to implement operational improvements.

2. Customer Engagement:

  • Address customer inquiries and resolve issues promptly.
  • Champion the CVS customer service ethos by fostering a welcoming environment.

Qualifications:

Required:

  • Strong analytical and problem-solving skills.
  • Exceptional communication and leadership abilities.
  • Flexibility to work a full-time schedule, including weekends and holidays.

Preferred:

  • Prior experience in retail management or supervisory roles.

Education:

A high school diploma or equivalent is required.

Compensation:

The typical pay range for this role is competitive and reflects the experience and qualifications of the candidate. In addition to salary, CVS Health offers a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) retirement plan, and various wellness programs.

Equal Opportunity Employer:

CVS Health is an equal opportunity and affirmative action employer. We are committed to fostering a diverse and inclusive workplace.

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