Store Operations Coordinator
6 days ago
About Hallmark
Hallmark is a leading consumer brand that specializes in creating meaningful connections through its products, content, and experiences. Our mission is to inspire and support people in their desire to care and connect with others.
Job Summary
We are seeking a highly motivated and customer-focused Part-Time Sales Leader to join our team at our Gold Crown store in South Coast Plaza. As a Part-Time Sales Leader, you will be responsible for delivering an exceptional consumer shopping experience, modeling and coaching selling skills, and leading staff when the Store Manager is not available.
Key Responsibilities
- Deliver an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
- Model and coach selling skills, as well as share product knowledge to ensure all team members are up to date on products and offerings to meet customers' relationship needs.
- Help customers find the perfect card and gift solutions in a warm and inviting shopping environment.
- Lead staff when the Store Manager is not available and provide feedback along the way.
- Communicate daily priorities, goals, and business information, ensuring a dynamic, fun, and supportive team environment.
- Execute store operations, including product replenishment & merchandising, ringing sales, processing shipments, managing inventory, point-of-sale audits, and seamless retail.
Requirements
- At least 18 years of age.
- One or more years of experience in retail, sales, or customer service; or at least 6 months experience in a Hallmark Corporate Store.
- Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
- Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
- Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.
Preferred Qualifications
- High school diploma or equivalent.
- Two or more years of previous experience in retail, sales, or customer service.
- Strong customer-focused engagement and consultative selling skills.
- Ability to communicate effectively with customers and employees.
- Proficiency and comfort using a computer and other technology.
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