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Retail Sales Leader

2 months ago

Costa Mesa, California, United States Hallmark Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Sales Leader to join our team at Hallmark. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a team of sales associates.

Key Responsibilities:

  • Deliver outstanding customer service and ensure a positive shopping experience for all customers.
  • Lead and motivate a team of sales associates to achieve sales goals and objectives.
  • Develop and implement sales strategies to drive revenue growth and increase customer engagement.
  • Manage store operations, including inventory management, visual merchandising, and store maintenance.
  • Collaborate with other departments to achieve business objectives and improve overall store performance.

Requirements:

  • At least 18 years of age.
  • One or more years of experience in retail, sales, or customer service; OR at least 6 months experience in a Hallmark Corporate Store.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.

Preferred Qualifications:

  • High school diploma or equivalent.
  • Two or more years of previous experience in retail, sales, or customer service.
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Proficiency and comfort using a computer and other technology.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A 40% shopping discount on merchandise purchased in a CSG store.
  • A variety of local and national discounts made available by PerkSpot.

Equal Opportunity Employer:

Hallmark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.