Grocery Store Operations Manager

2 weeks ago


Gulf Shores, Alabama, United States Sassy Bass Full time

Benefits:
Performance-based bonuses
Company gatherings
Attractive salary
Dental coverage
Employee discounts
Flexible working hours
Complimentary meals & snacks
Provided uniforms
Health coverage
Career advancement opportunities
Paid leave
Training & development programs
Vision coverage

About Us:
At Sassy Bass, we prioritize our people, ensuring that the needs of our guests and team members come first. We are on the lookout for exceptional leaders and team members to help us elevate our operations to new heights.

As we expand, we are creating opportunities to enhance our leadership team with motivated professionals in the restaurant and hospitality sectors who align with our values and vision.

Our mission is to craft a unique and memorable EXPERIENCE for our guests, driven by the dedication and effort we invest in our food, service, and training.

We seek servant-oriented leaders who are ready to embrace the challenge of ensuring that every interaction with our guests, team members, and community is handled with care and integrity.

We are committed to excellence, professionalism, and integrity in all our endeavors.


Position Overview:
The Manager will oversee, direct, and coordinate the planning, organization, training, and leadership of store staff to achieve objectives related to sales, costs, employee retention, guest service, food quality, cleanliness, and sanitation.Key Responsibilities:
1. **Safety First:** Everyone is responsible for safety. If you notice a safety concern, it is your duty to address it or inform the appropriate personnel.
2. **Security Matters:** If you see something unusual, it is essential to report it.
3. **Guest Experience:** Assist guests with a smile and ensure their needs are met. If further assistance is required, notify the relevant department.
4. **Food Preparation:** Support various stations with food prep, cooking, and plating as needed.
5. **Sanitation Compliance:** Ensure that sanitation procedures and work area organization meet health code regulations.
6. **Inventory Management:** Maintain food and supply inventory levels and inform management when restocking is necessary.
7. **Team Briefings:** Attend and participate in daily briefings or pre-shift meetings.
8. **Core Values:** Ensure that all Sassy Bass core values and departmental standards are upheld.
9. **Policy Adherence:** Follow and complete all restaurant policies, procedures, and training programs promptly.
10. **Regulatory Compliance:** Monitor compliance with health and fire regulations regarding food preparation and serving.
11. **Sales Objectives:** Achieve company goals in sales, service, quality, and cleanliness through effective employee training and fostering a positive work environment.
12. **Financial Oversight:** Review financial statements and reports to measure productivity and identify areas for improvement.
13. **Staff Scheduling:** Schedule staff hours and assign duties while ensuring optimal performance and customer service.
14. **Training Development:** Organize and direct training programs for staff, resolve personnel issues, and evaluate employee performance.
15. **Operational Improvement:** Review work procedures and operational challenges to enhance service and safety.

Tools & Technology:
Utilize cash registers, point-of-sale systems, personal computers, and various software applications for accounting, inventory management, and communication.

Join Us:
Become part of a team that values excellence and integrity in the grocery and hospitality industry. We look forward to welcoming dedicated individuals who share our passion for exceptional service and memorable experiences.

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