Associate Director of Facilities Management

4 weeks ago

San Francisco, California, United States Chinatown Community Dev Center Full time
Job Summary:

The Associate Director of Facilities Management oversees the physical management of CCDC's properties throughout San Francisco. This role requires a seasoned leader with excellent administrative and interpersonal skills to inspire teamwork and drive results.

The ideal candidate has extensive knowledge of building systems and maintenance, with a proven track record of managing multiple projects, teams, and priorities. They must be skilled at budget planning and management, with a strong understanding of industry standards and regulations.

The Associate Director of Facilities Management will develop and implement a comprehensive facilities management strategic plan, ensuring the safety and well-being of residents and staff. They will also lead the selection, contracting, and management of vendors and suppliers, and respond to building emergencies as needed.

This is a full-time, exempt position that requires a high level of motivation, initiative, and flexibility. The successful candidate will be able to work collaboratively with Property Managers and Maintenance Supervisors to develop and implement programs addressing building safety, cleanliness, and preventative maintenance.

Responsibilities:

  • Develop and implement a comprehensive facilities management strategic plan
  • Monitor work in process to ensure adherence to contract, blueprints, specifications, and company standards
  • Develop, maintain, and manage operational standards for site inspections, preventative maintenance, apartment units, common areas, authorization protocols, bidding requirements, etc.
  • Interpret and assist site maintenance staff in curing Notices of Violation (NOV)
  • Implement and assist site staff with annual fire drills
  • Ensure properties have completed emergency plans readily available
  • Coordinate with Asset Management and Housing Development on Capital Needs Assessments and rehabilitation for each CCDC owned and managed property
  • Regularly audit CCDC building security and maintenance efficiency for the safety of the residents and staff
  • Supervise major repairs by CCDC maintenance staff; consult with outside resources when necessary to assure compliance with industry standards
  • Lead selection, contracting, and management of vendors and suppliers; renegotiate vendor contracts where appropriate
  • Respond to and consult with Property Supervisors and Maintenance Supervisors when the need for major repairs or costly non-routine maintenance arises at the property
  • Attend milestone meetings for new and acquired properties as necessary
  • Regularly review comprehensive preventive maintenance schedule for all buildings
  • Create ongoing maintenance training programs for maintenance personnel
  • Regularly meet with staff from other departments to review and discuss the physical condition of each CCDC owned and managed property
  • Manage the full range of services including maintenance and repair, janitorial, security, landscaping, sustainability efforts, and other project activities across a rapidly growing portfolio
  • Work with Housing Development and Asset Management on capital needs assessment and rehabilitation and other projects assigned
  • Work collaboratively with Property Managers and Maintenance Supervisors to develop, implement, and maintain programs addressing building safety, cleanliness, and preventative maintenance
  • Prepare annual energy analysis for each CCDC managed building
  • Prioritize and ensure completion of capital improvement projects
  • Lead monthly safety meetings
  • Conduct regular site inspections
  • Respond to building emergencies, as necessary (by phone)
  • Ensure staff knows and follows safe work practices and policies
  • Ensure staff receive periodical training
  • Provide Director of Property Management with overall reporting on the physical condition of CCDC's properties

Requirements:

  • Four (4) years work experience in the field of construction, architecture, engineering, and/or maintenance supervision, and a solid understanding of personnel management
  • Two (2) years of supervision of personnel
  • Extensive experience in budget preparation, budget management, contract analysis, and contract management
  • Working knowledge of electrical, plumbing, carpentry, painting, and refurbishing
  • Extensive knowledge of physical plant, building systems, and maintenance procedures
  • Excellent organizational, administrative, financial, and communication skills (written and verbal)
  • Proficient in Microsoft Word, Excel, PowerPoint
  • Familiarity with the neighborhood of the portfolio

Preferred Qualifications:

  • Six (6) years work experience in the field of construction, architecture, engineering, and/or maintenance supervision, and a solid understanding of personnel management
  • Four (4) years of supervision of personnel
  • Experience working in the nonprofit sector
  • Experience in managing low-income/affordable residential property
  • Knowledge of HUD, HCD, SF Housing Authority, SF Mayor's Office of Housing and Community Development (MOHCD), TCAC, and other guidelines/programs and unit-based subsidies
  • Public Housing management experience
  • Asset Management/Compliance Management/Facility Management experience
  • Proficient in property management software
  • Experience in managing commercial properties
  • Bilingual in Chinese/Spanish/English

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