Human Resources Specialist

1 week ago

Madison, Wisconsin, United States Goodwill Industries of South Central Wisconsin, Inc. Full time

Overview:

The Human Resources Specialist plays a crucial role in managing various HR functions, including employee relations, performance evaluation, policy enforcement, and regulatory compliance. The primary aim is to ensure that HR processes related to employee relations and performance assessments operate efficiently, thereby enhancing the overall effectiveness of Goodwill Industries of South Central Wisconsin, Inc. This position supports organizational performance by delivering both strategic and operational assistance for personnel and processes that facilitate the achievement of business goals. The Specialist will perform HR-related tasks at a professional level while collaborating with multiple functional areas.

Key Responsibilities:

  • Act as the main point of contact for employee relations, including mediation, negotiations, and internal inquiries. Collaborate with other departments as necessary.
  • Build strong relationships with hiring managers and leaders across various units to provide effective coaching and training on employee performance, promotions, and professional development.
  • Support the HR Director and HR Manager in executing HR strategic initiatives, processes, and programs related to employee onboarding and orientation, ensuring a positive experience for new hires and enhancing employee engagement and retention.
  • Conduct exit interviews and analyze feedback to formulate best practices and new initiatives aimed at improving employee retention. Implement employee engagement surveys and other tools to foster engagement and retention efforts.
  • Oversee the organizational performance management process, including corrective actions, performance evaluations, merit increases, and training for managers within the HR Information System.
  • Manage the employee recognition program and provide reports on activities and budget utilization.
  • Lead initiatives focused on organizational health and wellness, as well as total rewards programs.
  • Update policies and practices, including the Employee Handbook and other written and electronic documentation.
  • Assist with HR compliance tasks, including file audits, federal and state reporting, and accreditation matters.
  • Support the annual open enrollment process and related employee activities.
  • Contribute to organizational Diversity, Equity, and Inclusion (DEI) efforts related to HR policies, practices, and procedures; participate in relevant committees.
  • Assist in the development and implementation of projects that align with departmental goals and overall business objectives.
  • Consistently perform all duties in alignment with our Core Values.
  • Invest in personal development through training opportunities to achieve career objectives, encouraging others to do the same.

Required Knowledge, Skills & Abilities:

  • Familiarity with federal and state employment laws.
  • Strong attention to detail, excellent communication skills, and experience with corrective actions.
  • Previous HR experience in a non-profit or retail environment is preferred.
  • Proficient verbal and written communication abilities.
  • Capability to provide strategic insights while managing project details.
  • Proficient in Microsoft Office 365 and HRIS systems, preferably Paylocity.
  • SHRM or HRCI certification is advantageous.

Travel Requirements: Ability to travel up to 20%.

Education and Experience:

  • Bachelor’s degree in human resources or a related field, or equivalent work experience.
  • 3-5 years of professional experience in Human Resources or a related field.
  • At least one year of comprehensive employee relations experience in an HR role, ideally within a multi-site organization.

Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Ability to maintain a stationary position to operate a computer and other office equipment, primarily in an indoor office setting.
  • Ability to move throughout the facility and lift, push, or pull up to 20 lbs.
  • Must be able to communicate clearly, analyze, and assess details.

Additional Information:

This job description is not intended to be an exhaustive list of all activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity:

Goodwill Industries of South Central Wisconsin, Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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