Event Operations Assistant Manager

2 weeks ago


Nashville, Tennessee, United States Marriott International Full time

JOB OVERVIEW

  • Facilitates communication of service requirements to culinary and service teams during events.
  • Calculates total costs for group events and prepares invoices for settlement.
  • Ensures banquet facilities, dining areas, and refreshment stations are prepared for service.
  • Reviews the cleanliness and presentation of all dining ware, glassware, and cutlery.
  • Engages with guests to ensure their satisfaction with the services provided.
  • Arranges tables in accordance with the event specifications and established standards.
  • Relays meal preferences, dietary restrictions, and allergies to the kitchen staff.
  • Maintains cleanliness in the work environment.
  • Supports adherence to brand standards and legal requirements.
  • Coordinates and directs team members to deliver exceptional service.
  • Sets clear performance expectations and provides training to staff members.
  • Assists upper management with financial and administrative responsibilities.
  • Aims to enhance guest and employee satisfaction during events.

CANDIDATE QUALIFICATIONS

  • Education: High school diploma or equivalent, or a two-year degree in a relevant field.
  • Experience: Minimum of 2 years in the hospitality sector or 3 years in related fields.
  • Preferred: Background in operational management, problem-solving abilities, and hospitality expertise.

KEY RESPONSIBILITIES

  • Overseeing Event Operations related to Banquets and Event Services.
  • Leading Teams in Daily Operations.
  • Delivering Outstanding Customer Service.
  • Supporting Human Resource Functions.

The hourly wage for this role ranges from $24.52 to $30.29. Marriott provides a comprehensive benefits package, which includes healthcare, a 401(k) plan, stock purchase options, paid time off, and additional perks. Eligibility for benefits may vary.



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