Medical Office Coordinator

6 days ago


West Covina, California, United States Five Star Physical Therapy Inc Full time

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Five Star Physical Therapy Inc. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities:

  • Answering Phones: Respond to incoming calls in a professional and courteous manner, taking messages and directing calls as needed.
  • Scheduling Patients: Coordinate patient appointments, surgeries, and procedures, ensuring accurate and timely scheduling.
  • Insurance Verification: Verify patient insurance coverage, benefits, and eligibility, ensuring accurate and up-to-date information.
  • Taking Payments: Process patient payments, including co-pays, deductibles, and copays.
  • Filing: Maintain accurate and organized patient records, both physical and electronic.

Requirements:

  • Professionalism: Demonstrate a professional and courteous demeanor at all times, both in person and over the phone.
  • Energetic and Multitasking: Possess the energy and ability to multitask, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Organized: Maintain accurate and organized records, both physical and electronic.
  • Insurance Experience: Possess some experience with insurance, including verification and billing.
  • Spanish Speaking: Possess a working knowledge of Spanish, with the ability to communicate effectively with Spanish-speaking patients.


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